Amazon MCF: US Fulfillment , 56 anmeldelser

We recently integrated the Amazon Multi-Channel Fulfillment App with our Shopify store, and it's been a game-changer. The setup was a breeze, especially with features like auto-SKU mapping, and now our US orders are efficiently managed and fulfilled using our Amazon inventory. Deliveries have sped up, with products reaching our customers in just a few days.

What's been genuinely impressive is the support from the Amazon team. We've thrown a few suggestions their way, and they've been quick to listen, respond, and act. The pricing is transparent and makes sense for our business. All in all, if you're looking to streamline your fulfillment process, this app is the game changer your business has been looking for.

There is a problem that the program cannot capture the quantity, and I can't solve it after looking for Amazon customer service. So I found the developer's email directly in the app. They dealt with my issue almost immediately, and thanks to their efforts, my sku has been able to recrawl the exact amount. At the same time, I also hope that the developer can fix this bug as soon as possible, which should not have happened. come on!

Not as easy to set up as other connectors, but Amazon was very helpful and made sure it worked. Orders are feeding through and so far so good.

If we compare this to TikTok, Amazon is a winner. TikTok is a loser.

In due time it should work really well.

Update:

We're having a lot of issues with amazon MCF. Although the storage and fulfilment is cheap we've been having many problems:

1) Amazon receiving our inventory there are always issues. Either they overcount or undercount our inventory and then we have to submit a case against them. Getting a response takies forever. We also have to wait for them to process the whole shipment which can take up to a month.

2) Orders can stay pending fulfillment progress for months. We will send a request for amazon to fulfill our orders and it will stay in fulfillment progress for months. Customers then get upset because they never receive their order.

3) Amazon shows inventory for an item but when a customer makes an order for it, amazon declines for no inventory, although it says there is inventory.

4) We've been submitting cases for amazon to refund for items that are lost, they give us 50% reimbursement for the price. They claim they get the price based on the average of the price in the last 18 months or what other sellers are selling it at. However, we are the only ones that sell our items, so it doesn't make sense.

5) we've submitted so many cases with amazon and its weeks for a response. Then the response is barely a response.

If you're willing to lose 10% of inventory, maybe you can use amazon.

It's a free and easy way to connect Amazon fulfilment to your shopify store. Once setup, all your orders will be fulfilled by Amazon so you don't need to touch anything, this is a big deal for a startup who should not be wasting time on fulfilling, they should be wasting time on growing sales. Note: You must set up an Amazon Sellers Central account and then ship your items to Amazon where you can both sell on Amazon (increased sales for you) and use their fulfillment.

We switched to MCF and lowered our shipping costs so much that we no longer use a 3PL. So, we can access Amazon’s complete FC network instead of shipping from one warehouse. On top of that, shipping products to Amazon has reduced our shipping costs as we ship to fulfill both FBA and MCF. For example - we ship four pallets to Amazon, and they pick from that shipment to fulfill FBA and MCF.

As for the MCF app, it is easy to install and use. We set the app up to automatically ship our Shopify orders as they come in. For our pet food business, it has been a game changer.

The Amazon MCF works perfectly with the store, allowing the FBA fulfillment. It only works for USA. Hopefully, it will be available for Canada and Europe soon.

We've tried pretty much all of the other 3p MCF apps and none of them worked as it should. I can probably write a book about their bugs and lack of CS.
The Amazon one, at least for now works great. It's simple and robust, and the installation was super easy.
You can manually split or re-route orders if you want to fulfill some of them in-house, and it's free!

It works well for managing MCF orders for us but it is missing a huge feature; you cannot map a Shopify SKU with an Amazon Bundle. If we were able to map our Shopify SKUs to Amazon Bundles this would be the ideal solution for our needs. Until then, we need to handle those orders manually or pay for an expensive alternative to handle this logic.

The new updated Amazon MCF App works great, if you sell on Amazon FBA and Shopify having the flexibility to fulfill shopify orders with local inventory or Amazon FBA inventory is amazing. If you run out of stock locally simply just change the fulfillment location of the ordered items and boom send the order to Amazon FBA, works great! Thank you to Sonja Voice for checking in and making sure everything is working great.