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The primary reason I've only given 2 stars to this app is the lack of support for it. In 4 days of trying, I still can't get any. Five days ago a customer placed two orders. I sent in a request for fulfillment. FBA never acknowledged it. (Meaning, it doesn't even show up as "pending"). So the order is stuck. I can't cancel the order in Shopify because I've already requested fulfillment. And since ...
Hi Bluccii - thank you for your review and we were happy to resolve your issue once you reached out to mcf-shop-app-support@amazon.com.
Feel free to reach out to us directly ...
they don't add email and customer phone number in the MCF Orders customers and shipping company might face issues while deliveries
Hi NOGY - thank you for taking the time to leave a review. We will consider your feedback as we think about new features to add to our app in the future.
SKU Mapping isn't working. I tried to reach via the support email. Can someone reach out to me to resolve this issue
Thank you
Hi Zilaya - we attempted to contact you through our support email, but have not heard back yet. Please note that to be able to map your SKUs within the MCF app, you first ...
Does not Allow to have multiple shopify accounts connected, you can only use one. the old method allows you to create fulfillment to multiple accounts.
Hi Popular Holsters - thank you for your review. We heard your feedback and we just launched the ability to connect multiple Shopify storefronts to one Amazon account today! ...