Amazon MCF: US Fulfillment , 56 Rezensionen

Update:

We're having a lot of issues with amazon MCF. Although the storage and fulfilment is cheap we've been having many problems:

1) Amazon receiving our inventory there are always issues. Either they overcount or undercount our inventory and then we have to submit a case against them. Getting a response takies forever. We also have to wait for them to process the whole shipment which can take up to a month.

2) Orders can stay pending fulfillment progress for months. We will send a request for amazon to fulfill our orders and it will stay in fulfillment progress for months. Customers then get upset because they never receive their order.

3) Amazon shows inventory for an item but when a customer makes an order for it, amazon declines for no inventory, although it says there is inventory.

4) We've been submitting cases for amazon to refund for items that are lost, they give us 50% reimbursement for the price. They claim they get the price based on the average of the price in the last 18 months or what other sellers are selling it at. However, we are the only ones that sell our items, so it doesn't make sense.

5) we've submitted so many cases with amazon and its weeks for a response. Then the response is barely a response.

If you're willing to lose 10% of inventory, maybe you can use amazon.

It seems great if you are up for manually entering your FBA inventory manually on the Shopify side then mapping the SKUs. Surely there must be a way to import my existing FBA inventory INTO Shopify. I'm an established FBA seller and last thing I want to do is manually enter my products into Shopify. Looking to have FBA inventory as primary and have shopify sync off of Amazon.

It works well for managing MCF orders for us but it is missing a huge feature; you cannot map a Shopify SKU with an Amazon Bundle. If we were able to map our Shopify SKUs to Amazon Bundles this would be the ideal solution for our needs. Until then, we need to handle those orders manually or pay for an expensive alternative to handle this logic.

It mostly works, but doesn't send the "out for delivery" email or the "delivered" email that it should. Also it doesn't flag the Shopify orders with the Amazon order ID, so if you're looking at the Shopify order, there's no way to just click over and see the Amazon order.

Well, it's been working again as long as it wasn't syncing inventory or pushing orders through so that's good. Unfortunately getting the attention needed to fix our issues after two weeks of not-useful tech support exchanges took a one-star review. Not the best takeaway but at least now we know how to get on the devs' radar.

So still promising and easy to integrate but use caution until all of the bugs are ironed out. In the meantime, if you do install keep a close eye on things to make sure orders are actually getting pushed to FBM and you aren't over-selling out of-of-inventory SKUs.