Amazon MCF: US Fulfillment , 56 avis
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Well, it's been working again as long as it wasn't syncing inventory or pushing orders through so that's good. Unfortunately getting the attention needed to fix our issues after two weeks of not-useful tech support exchanges took a one-star review. Not the best takeaway but at least now we know how to get on the devs' radar.
So still promising and easy to integrate but use caution until all of the bugs are ironed out. In the meantime, if you do install keep a close eye on things to make sure orders are actually getting pushed to FBM and you aren't over-selling out of-of-inventory SKUs.
Hi Terske, thank you for bringing this to our attention. After checking, we realized this was an isolated incident and are happy to have successfully resolved this issue for your Shopify store. We also thank you for your patience in allowing our team to understand the defect and resolve this for you. Feel free to reach out to our team if you encounter any other issues.
This app is relatively bare bones but is quick and works well.
Ideally I would like to see the following updates or improvements.
1. Ability to change MCF shipping speed after the order has been placed by our customer before it is submitted for fulfillment. If the MCF shipping speed was displayed the same way it is on customer checkout that would be great.
2. Display the cost of the MCF shipment in the Shopify order
3. Display the expected ship date and delivery date in the Shopify order
Thank you for your review and feature requests. We are always looking to see what new functionalities we can add to our app - we'll keep you posted with any updates!
inventory count is not synching????!!!! please fix it asap!!! everyone did the switch and the fact that inventory count is not synching is a big problem after the switch!!!
Hi Alien Pros - sorry for the difficulty, we have updated our app to resolve this issue. We also attempted to email you to help resolve. If you didn't receive it or are still facing any issues, feel free to email mcf-shop-app-support@amazon.com and we will be happy to assist.
This app doesn't really work at all with a merchant account that has multiple stores. It doesn't let you pick the right account, doesn't let you change things if it picked the wrong one somehow, tells you to disconnect the account first before trying to link a new one (but gives no way to do that), is buggy and doesn't let you connect products, etc. It's absolutely not a "best in class" app like they claim it is, even the wording on errors/messages is unclear.
Hi Oojra - thank you for your review. We heard your feedback and we just launched the ability to connect multiple Shopify storefronts to one Amazon account today! Feel free to reach out to us at mcf-shop-app-support@amazon.com if you have any questions.
Does not Allow to have multiple shopify accounts connected, you can only use one. the old method allows you to create fulfillment to multiple accounts.
Hi Popular Holsters - thank you for your review. We heard your feedback and we just launched the ability to connect multiple Shopify storefronts to one Amazon account today! Feel free to reach out to us at mcf-shop-app-support@amazon.com if you have any questions.
It would be nice where a note is placed before downloading that the app only supports Amazon US seller accounts only!!
In today's market I wonder why Canada is not supported?
Hi Tamaynesdecor - it was great connecting with you to explore alternative solutions that fit your business case. We want to thank you for feedback as we consider new functionalities to add to our app.