Avis (60)

Note globale
3,9
Nombre d’avis par note
  • 62 % des avis sont des avis à 5 étoiles
  • 10 % des avis sont des avis à 4 étoiles
  • 8 % des avis sont des avis à 3 étoiles
  • 7 % des avis sont des avis à 2 étoiles
  • 13 % des avis sont des avis à 1 étoiles
14 juin 2024

The primary reason I've only given 2 stars to this app is the lack of support for it. In 4 days of trying, I still can't get any. Five days ago a customer placed two orders. I sent in a request for fulfillment. FBA never acknowledged it. (Meaning, it doesn't even show up as "pending"). So the order is stuck. I can't cancel the order in Shopify because I've already requested fulfillment. And since FBA has no record of the order, there's nothing I can do on their end to resolve the issue.

Bluccii
États-Unis
5 mois d’utilisation de l’application
Amazon a répondu 1 juillet 2024

Hi Bluccii - thank you for your review and we were happy to resolve your issue once you reached out to mcf-shop-app-support@amazon.com.

Feel free to reach out to us directly in the future if you have any other questions!

5 août 2024

they don't add email and customer phone number in the MCF Orders customers and shipping company might face issues while deliveries

NOGY
États-Unis
3 mois d’utilisation de l’application
Amazon a répondu 12 août 2024

Hi NOGY - thank you for taking the time to leave a review. We will consider your feedback as we think about new features to add to our app in the future.

28 septembre 2023

SKU Mapping isn't working. I tried to reach via the support email. Can someone reach out to me to resolve this issue
Thank you

Zilaya
Suisse
Environ un mois d’utilisation de l’application
Amazon a répondu 2 octobre 2023

Hi Zilaya - we attempted to contact you through our support email, but have not heard back yet. Please note that to be able to map your SKUs within the MCF app, you first need to create your listings in SellerCentral and enable the products for Fulfilled by Amazon. Please do not hesitate to reach out if you have any questions and we will be happy to assist.

14 mars 2023

Does not Allow to have multiple shopify accounts connected, you can only use one. the old method allows you to create fulfillment to multiple accounts.

Popular Holsters
États-Unis
13 minutes d’utilisation de l’application
Amazon a répondu 29 mars 2023

Hi Popular Holsters - thank you for your review. We heard your feedback and we just launched the ability to connect multiple Shopify storefronts to one Amazon account today! Feel free to reach out to us at mcf-shop-app-support@amazon.com if you have any questions.