Amazon MCF: US Fulfillment

There is a problem that the program cannot capture the quantity, and I can't solve it after looking for Amazon customer service. So I found the developer's email directly in the app. They dealt with my issue almost immediately, and thanks to their efforts, my sku has been able to recrawl the exact amount. At the same time, I also hope that the developer can fix this bug as soon as possible, which should not have happened. come on!

It's a free and easy way to connect Amazon fulfilment to your shopify store. Once setup, all your orders will be fulfilled by Amazon so you don't need to touch anything, this is a big deal for a startup who should not be wasting time on fulfilling, they should be wasting time on growing sales. Note: You must set up an Amazon Sellers Central account and then ship your items to Amazon where you can both sell on Amazon (increased sales for you) and use their fulfillment.

With MCF we leverage our nationwide inventory at Amazon's fulfillment centers so customers get their orders delivered faster. MCF saves us time and money by automatically sending our Shopify orders, and means that orders are always fulfilled whether or not we're in the office.

SKU Mapping isn't working. I tried to reach via the support email. Can someone reach out to me to resolve this issue
Thank you

We've tried pretty much all of the other 3p MCF apps and none of them worked as it should. I can probably write a book about their bugs and lack of CS.
The Amazon one, at least for now works great. It's simple and robust, and the installation was super easy.
You can manually split or re-route orders if you want to fulfill some of them in-house, and it's free!

I have been using this app for about a month. It’s amazing because I’m able to connect my Shopify orders to the Amazon distribution centers. I love it!

I have been using the app for about 2 months in order to have all of my Shopify orders fulfilled by Amazon. The connection of SKUs was simple and once connected, it seems to be robust. I am in contact with direct Amazon support for technical issues and they are working on fixing any issues I come across, which seem to be minor.
I give it 4 stars at the moment mainly due to the customer support for logistics issues when an order arrives late or never shows up or other issues related to getting the product to the customer. When we come across these issues and have to contact Amazon support for refunds, it is way too much back and forth with overseas support when it should be much more streamlined if issues need to be resolved. If a customer states that an item never arrived, we should be able to get a full refund for the cost of the product and the associated fees for MCF, or Amazon should send out a replacement to the customer at no charge and refund us the cost of the product. This should not take a dozen back and forth emails to do so. Also, if a customer pays for expedited shipping but arrives a week late and the customer wants a refund for their shipping, it should be easier for us to request a refund from Amazon as we do not want to eat the cost due to Amazons fault. I hope that they provide better support for MCF customers soon.

Well, it's been working again as long as it wasn't syncing inventory or pushing orders through so that's good. Unfortunately getting the attention needed to fix our issues after two weeks of not-useful tech support exchanges took a one-star review. Not the best takeaway but at least now we know how to get on the devs' radar.

So still promising and easy to integrate but use caution until all of the bugs are ironed out. In the meantime, if you do install keep a close eye on things to make sure orders are actually getting pushed to FBM and you aren't over-selling out of-of-inventory SKUs.

The inventory qty is not syncing and updated,
it's showing inventory even though it OOS, I have to cancel orders

We appreciated the simple setup and implementation of Amazon MCF via this app. Straightforward, step-by-step process to ensure your business is ready to process orders through Amazon MCF. The team behind MCF has been top-notch out of the gate - shoutout to Justin! Overall, pleased with the app and will stay tuned for future enhancements.