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beaucoup moins facile à utiliser depuis les dernières modifs, une vraie purge
Thank you for your honest feedback — we truly appreciate you taking the time to share your thoughts.
We understand that changes to established workflows can be frustrating, and we appreciate you taking the time to share your feedback.
Our team has reached out to you via email to better understand the specific challenges you're facing and see how we can improve your experience. We look forward to hearing from you and working together to address your concerns.
If you want to speak to us, you may reach our team at tickets@amazon-importer-spreadr-app.p.tawk.email and we will be there to answer right away.
Most traffic today is Mobile, this app doesn't provide deep linking meaning most of your traffic won't convert as their links will open in browser not the amazon app.
Thank you for your honest feedback — we truly appreciate you taking the time to share your thoughts.
You're absolutely right that mobile traffic plays a huge role, and deep linking into the Amazon app can help boost conversions. Spreadr uses standard Amazon product URLs with your affiliate tag, and we rely on the mobile operating system to open these links in the Amazon app if the following conditions are met:
- The Amazon app is installed on the user’s device
- The user hasn’t disabled deep linking
- The Amazon app for that region supports deep linking (most do)
However, Amazon does not provide a guaranteed or official method to force app-opening behavior across all devices and regions — this is a limitation that affects all affiliate tools, not just ours.
It’s also important to note that we’ve never claimed or advertised deep linking support in our app listing or documentation. So while we understand your frustration, giving a 1-star rating for a feature that was never promised is a bit disappointing — especially when many of our users rely on Spreadr for its core features that continue to work reliably.
That said, your input is valuable, and we’re always looking to improve. If you have suggestions or need help optimizing your affiliate setup, we’d love to assist — feel free to reach out to our support team anytime.
I get direct orders to my store instead of directing customers to Amazon when some changes occur on amazon.Amazon listing goes out of stock and i get order to the store and have to refund customer and have stripe charges. Support didn't help. I have 5 orders for above 200$ and had to refund
The example of code that must be added doesn't match my store. They say to reach out and they will install it, but it's been 5 days and no response. Meanwhile, I have a
"7-day free trial" and haven't had a chance to use it before I'm to start paying. Uninstalled.
We appreciate you taking the time to leave us a review. Our sincere apologies if you’ve had a less-than-perfect experience with us.
I have checked our ticketing system and we did send a response multiple times. However, our emails might have not reached your primary inbox, must be in a spam folder. Also, we usually reply within a few hours.
Anyways, we had already sent you a separate email- you can simply reply and we will assist you with all the issues (check spam box for email support@spreadr.freshdesk.com.)
We will be happy to help.
I'm getting token error and I can't get any support.
This review from the team at SonicSavvy appears to be unfair, as we investigated the issue immediately after your message and responded back. The problem has been fully resolved, and the app is now running smoothly for all users.
Our team emailed them multiple times, yet we have not received a response. We remain fully committed to providing a reliable, high-quality app experience and are always here to help whenever you are ready.
If you want to speak to us, you may reach our team at support@spreadr.freshdesk.com and we will be there to answer right away.
their import reviews button doesn't work nor I could find the customer support option nor any email support
Shopify should be ashamed of itself for allowing this app without a huge warning! It is against Amazon policy to use the Amazon Affiliates program to list items on an ecommerce website. It is intended to be used on non ecommerce sites to place advertisements to the products on Amazon and using the program otherwise will get your terminated from Amazon and good luck getting back on!
(View On Amazon) Button not working. Whenever I click save, the (View on Amazon button) still remain at (Add to Cart)
Why change my "Add to Cart" button to "View on Amazon"?! I'm a Shopify seller, not only an amazon associate! Stupid design!
This is an unfair review from folks at gamegear.net. The app is very flexible and can be configured with all the 3 options:
1. Only 'Add to Cart' button
2. Only 'View on Amazon' button
3. Both 'Add to Cart' and 'View on Amazon' buttons.
It is also clearly mentioned in our documentation. We have emailed you with instructions on how to do it and are awaiting a reply. Also, our team can configure it for you based on your requirements.
I tried import from Amazon. Their image quality is terrible!! They cant give support for AMAZON IMPORT " button after I deleted the APP, I contacted the support, but they didn't help me out.
Though we apologize that you have had a less than perfect experience with the app your review about the customer service is blatantly false.
Our team went the extra mile to customize the app for your site vintagepillowsstore.com and enabled the importing of handmade products. We have the entire trail of emails and chats to prove how our team responded to each of your queries. Many a time you have threatened us for giving a 1-star review and demanded solutions within 1 hour.
As soon as you messaged us for low-quality images we forwarded the query to our tech team to get it resolved. We take pride in helping our clients to our best abilities.
We strongly believe that the review is misguided and it also does not reflect well on your store vintagepillowsstore.com.
