Amazon channel

Amazon channel

by Shopify

Sell on Amazon by listing your products and managing orders.

Overall rating
1.8 of 5 stars
Based on 139 reviews

  • 5 of 5 stars
    6% of ratings are 5 stars
    (8)
  • 4 of 5 stars
    11% of ratings are 4 stars
  • 3 of 5 stars
    6% of ratings are 3 stars
    (8)
  • 2 of 5 stars
    14% of ratings are 2 stars
  • 1 of 5 stars
    63% of ratings are 1 stars

All reviews

11 - 20 of 139 reviews

Archethype

This is the WORST app of the store
Don't use it instead you want to lose time & money with bugs + poor support.

Spent hours creating 100+ listings on the app poor UI, months after, a bug happened, contacted support, wait for 1+month to get the bug "resolved", but "resolved" for the support meant deleting all the listings ( 70+ ), which mean delete hours of work and months of Amazon SEO.

WodBottom

Useless.

If you don't have product listing set up exactly the same on both sites, this will not work for you.

For example, on amazon we have product x with all the variants of products that are the same type.

But on Shopify we have product x and only its specific variants.

Soooooo no way to sync

Three Wrens Boutique

I'm not sure where all the hate is coming from for this app. The documentation needed to prove your identity is completely reasonable - a copy of your drivers license and a bank statement showing your name or your business name. You can choose to pay $40 per month, or pay a per-item fee, so if you aren't sure you'll sell a lot of product, you can avoid a high fee. These measures make sure the Amazon marketplace is populated by real businesspeople; it's a small price to pay, frankly.

That being said, the process of transferring your inventory data to Amazon is pretty cumbersome, unnecessarily so IMHO.

1. If I have 3 identical red shirts in 3 different sizes (S-M-L), I click "size" for my variant type. It loads the 3 sizes in, so I click on "Small" to create that variant, and I have to fill in the color "red" for each variant - why can't I assign a color to all three? Then I have to choose the photos for each variant, even if the photos are the same for each variant. Again, that should be a universal property. Then, the app limits me to 4 photos per variant, even though Amazon itself allows many more than that, so after the listing is created, I have to go add more photos in Amazon itself.

2 - It's possible to accidentally hit "enter" and submit your listing for publishing, and there is no "Are you sure you want to submit" popup, so off it will go to Amazon (unless you are lucky enough to have an error). Well, once you submit it to publish, you can't access it until they either accept or reject it, which can take hours or overnight, so you have to wait to finish that listing - a huge inconvenience that would be eliminated with a simple popup.

3. The flow of information from Amazon to Shopify isn't great. I have 5 listings that show in my Shopify Admin console as being errorred out, but they are active on Amazon. I can't figure out how to clear out those errors, so it makes further inventory management cumbersome.

4. I really feel like it should be possible to choose universal default settings for my store. I own a plus size clothing boutique and sell almost all my own label clothes, with a few name brands in there. I should be able to set my store so the categories and certain listing settings are my usuals, rather than starting over with every menu every time. It would have saved me an enormous amount of time.

All that being said, it's pretty amazing to have a nearly seamless connection between the 2 sales channels, and I had customer interest within 24 hours of loading my first products in.

Life with Orchids

The bar to sell on Amazon is really high. Just to get started you have to agree to pay $40/month. Then the registration process get's bogged down with errors. Finally, if you get through that, you will have to submit as much documentation to prove your identify as you would to get a new drivers license at the DMV. Then, they'll reject your ID verification without an explanation as to what's wrong.

Meanwhile, international sellers are running amok selling counterfeit or misrepresented products.

Fun times - I'm about ready to give up. Being almost poor might be easier than dealing with Amazon.

Pink & Flare

The app does not connect to the shopify account and keeps showing this message since months "Couldn’t access your Amazon account
Confirm Shopify has access from the Amazon MWS developer permissions section of Seller Central. It can take up to 12 hours for Amazon to confirm access.
The worse thing is that there is no support on this topic from shopify since gurus don't have a clue about it.

Vogabar

It stopped feeding my products into Amazon. I have to basically redo all the work twice in Amazon to have both platforms with the same info.

bestcased

Horrible! You need the Professional Plan to get started! That's really bad. I can't even test it because it's too expensive.

Chef Specialties

My goal was to feed Seller Central orders to Shopify for processing. I want all of my sales channels feeding to one place for fulfillment processing. This app does work for that. Where I ran into problems was linking products. You can only link up to 5 products at a time, it's slow going and a little buggy with periodic freeze ups. Also, your variants have to match on both platforms. For example, if you have a selection of ASIN's on Amazon tied together for color variation and you don't also have them tied together on your Shopify store, this app will not let you link those products. Shopify support is typically great but to help me on this one replies were 24 hours + and the agent never really 'got it'. Unfortunately, I haven't been able to find another app that works as a centerpiece two-way link between Amazon and Shopify.

Bluesmeister Music

Shopify doesn't give the option to login to an Amazon store with a different email address, and Amazon won't let me open a store with my shopify email address

LoveMyPro

When you link the products between shopify and Amazon, this app works great. But, ALL Merchant fulfilled orders on Amazon get added to Shopify as a sale, even if they aren't linked. Shopify Tech's answer was that "This is done for fulfilment purposes, as we assume that a merchant will want to purchase shipping labels via the admin for all orders, including Amazon orders." This can still be accomplished by manually entering the order into Shopify. I will gladly reinstall this app when the ability to completely unlink Amazon products from the Shopify store is available. Until then, I have to make alternative arrangements.