Overall rating Based on 123 reviews
Since, there are so many negative reviews, I just wanted to add my experience. I've used this app for about 8 months now, without any issues. It connects to Amazon Seller Central and lets me list/update products from my Shopify store into my Amazon account. The interface is a huge jump from Amazon's super complicated listing process - so that's a plus. I also love that orders from Amazon show up just like regular orders on my Shopify dashboard.
*Note: I'm not using Amazon's professional FBA plan.
Zen Den Candles
I have been using this app for almost a year - and frankly - it works and generally works well (for me and my limited needs). Unfortunately, when there is a problem. there are not many around with the experience needed to help you through it. (that's why I don't give it a 5)
That said - when it's working - which is almost always - it does a good job of what it's supposed to do.
I have had a good experience with this sales channel for my site. Set-up took quite awhile, but I am in one of the categories that you can't list directly from Shopify (and one that requires the Professional Seller plan tier anyway).
I have had to create all my listings on Amazon, and then link them later in Shopify, which was pretty painless, although, I only have about 15 SKUs so far that I've been able to add to Amazon at this point.
Sales that I've made through Amazon have seamlessly come over into my Shopify dashboard / order queue which was my main concern. And it works well. When I mark an order as shipped on Shopify, it automatically marks the order as shipped in Amazon.
My only complaint so far (I've had it up for about 2 weeks, and had a handful of sales through this channel) is that when I mark an Amazon order as fulfilled in Shopify, it causes the "send delivery notification to customer" checkbox to be unchecked on each next order (until I notice it and re-check the box). This seems like a weird glitch, and hopefully something that Shopify can fix, as I obviously want to notify every customer when their order ships.
For a small site, this may be ok, but listing your products on Amazon is probably best if done directly using Amazon's backend to create unique listings and descriptions which will benefit SEO.
Since seems that there are so many mix reviews about this app I will like to share my experience to give the future users another perspective:
This app has work good for me because before installing the app we had already a 6 month old working amazon account. So this app help us by tracking and automatically updating our inventory.
Amazon platform is old, very complicated and frustrating. Because it is a competition game, nobody is really super helpful unless you pay for a class. If you have time there is a lot of info online, be patient read a lot and practice, since its free to start your own amazon account, learn from trial an error.
Shopify listings are very general for any kind of sync with other sale channels.The listings should be redone in each sales channel in order to maximized the SEO of each platform.
Still we do buy shipping and fulfill the order thru amazon directly for 2 reasons:
1. Shipping options are better with amazon: shopify doesn't have first class mail.
2. We print the package slip from amazon: I believe the customer is expecting the package slip from the website he ordered.
Hoping shopify continues to improve with these issues with this app and other sale channels.
Other reviewers have made many valid points about the difficulties of integration, but, if your products should be listed on Amazon it is better that you do it as a Shopify channel. It is more work than it should be to sync products. However, once accomplished, it is much less work for day-to-day operations.
The app itself is great, though sometimes a bit slow to update information between say Stamps.com and Amazon, but it does it.
I'm left wondering what is the point with Shopify, however. I have still not had any sales that came through Shopify alone. Amazon does all the sales and I have sent a few through Shopify using eBay.
So is this app only making me think I need Shopify when Shopify is only taking credit for Amazon sales? That's what I wonder. Of course, I need an independent platform and Shopify let me hook up Oberlo and Printful - which while very cool, have ALSO had no sales yet.
We shall see.
Cee Bee Llc
Bit of a learning curve, but it has more than paid for the Amazon Pro account fees and then some. Here are some thoughts after 1.5 months.
I use the Amazon / Shopify integration for drop shipping POD items. Currently I have over 200 listings active and adding more each week.
Despite what is put out, you CAN *link* Shopify items with any item you have created a listing for on Amazon.com. However, the Shopify Amazon App will only automatically create and link up a select few *clothing* items in the app itself.
If you want to link your Shopify items with items on Amazon you need to manually create a listing on Amazon.com via a flat file upload or through the Amazon.com "Create a Listing" page. You must then link your Shopify store with your Amazon Pro Seller account and it will scan and detect you listings on Amazon. IF the listing meet certian criteria (in stock, not FBA) you will be given the option to link you shopify and amazon product. Shopify will check your Amazon account about every 6 hours to see if any new products have been added or removed.
This has been a usefull tool (and hey,who doesn't love free :)), but still a bit rough around the edges. It's worth getting and learning to use.
Well the app is helping me with my Amazon.com orders by giving me the ability to print invoices and fulfill them in the Shopify page without bouncing between both web sites to get all my orders out.
Right now amazon is doing more with the sales but I hope to see more sales on Shopify soon. I sell to the world and Amazon has many sites like (amazon.CA) for Canada and (amazon.UK) for United Kingdom so I still must use those but have been told that Shopify is working on bring them on board too.
I LOVE the Amazon app... It makes it SO much easier to keep track of my orders when they are all in one place!! I have sales accounts in quite a few different places, and I absolutely LOVE being able to see as many orders as possible in one place, without having to pay a ridiculous fee to another app for the service.
To me, shipping labels are easier through Shopify than through Amazon, as well.
The only thing I would like to see added is the ability to create new listings for Amazon through the app... Right now, you have to create a listing on Amazon itself, import the listings, and then you have the option to merge those listings with your existing Shopify listings. I'd really love to be able to send listings from Shopify to Amazon, but I'm sure that will come with time.
All in all, it's a GREAT tool, would definitely recommend it to make life easier.