AmChat: AI Chatbot & Support

AmChat: AI Chatbot & Support

開發者:Ameex Technologies

3 in 1: AI Bot for Products; FAQs & Search; Customer Support

1.0 5 顆星(1 評論)

Fully Customizable

Customize the bot to answer specific questions your customers have and provide a custom experience just for your store.

Ready in Minutes

To help customers find products, answer questions, search content, submit leads and checkout directly from any page.

Customer Analytics dashboard

AmChat is automated via APIs so it’s always up to date, with a full analytics dashboard to analyze performance and suggest optimizations.


有關 AmChat: AI Chatbot & Support

AmChat -Everything you need in the bot AmChat is a personal assistant chatbot for each customer that visits your store, helping them navigate by curating products they’re looking for, finding content, answering questions and helping find order related information.

Out of the box Functionality

  • Customer Engagement 24X7 Assistance to your customers in finding right products and answers and give them a hassle-free experience.
    1. Click through experience
    2. Conversational (AI) experience- We’ve used a redirectional and content curation strategy to allow your users to serve themselves with answers the second you add AmChat to your store
    3. Quick Access Menu
    4. Product Recommendations

Reduce load on your support team –

Continuously add answers to repetitive questions that you or your customer service team faces every day. Reduce the number of customer service requests as your bot becomes more mature, allowing you and your service team to focus on answering higher value, higher converting questions

  1. FAQs responses - Automate repetitive questions
  2. Cart Management - Customers can track orders, get their status, show history and initiate returns without having to speak to an agent every time – freeing up your agents and bettering the customer experience.
  3. Order Tracking

Sales and Conversion -

Show your customers right message at right time like discounts , promotion offers – So they don’t leave your store without making a purchase

  1. Customized welcome messages
  2. Promotion and offer messages
  3. Pop-up notifications
  4. Page targeting

Full UI customization -

Manage UI of your bot anytime. Change colour, icon, position that suits your store. We have provided easy configuration so you can do any change within 1 minute.

  • No Coding Experience Needed

When building bots, adding more function is key. AmChat’s no code solution to adding more conversation means anyone can do it. And our team will be there to help – we’ll work with you on an as-needed basis to recommend and implement optimizations.

Connect directly with your customers -

If a customer can’t find an answer to your question in two tries, we ask them if they’d like to reach out to a team member – ensuring they don’t get frustrated.

  1. Smart Lead generation Form
  2. Live agent chat –(On-demand)

On demand Integrations and Channels CRM – Salesforce, Zendesk Social Media – FB, WhatsApp On-requirement with other platforms

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定價

Advance

免費

  • 2000 interactions per month
  • UI Customization
  • Page Targeting
  • Pop-up Notifications
  • Quick Access Menu

Enterprise Plan

每月 $199

Plan starts at $199. Exact package pricing depends on the customization required

  • Unlimited Interactions
  • Unlimited Pop-up Notifications
  • Live Chat Integration
  • CRM Integrations
  • White Label
  • Any feature on demand

* 所有費用均以 USD 計價。
** 定期費用接按照 30 天為週期收費,包括每月收費或依據使用量收費。

1.0 5 顆星

總評分反應應用程式的目前狀況。總評分參考應用程式所有的評論,但會優先參考最新的評論。

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最近的評論

A.A beauty product

, I tried this app and almost all my products were gone as soon as I deleted it it was back to normal, and I waited 6 weeks for the alleged sync with my webshop and it hadn't happened yet

開發人員回覆

2021年1月11日

Hi! Thank you for trying out AmChat. Our team looked into what could have caused this issue, but we couldn't find anything that could be it. It looks like you downloaded AmChat only a week ago, not 6 weeks ago, and AmChat has no permissions to update/delete the products, so there shouldn't be a web sync with your store either. If at all we find the root cause (even if it not due to AmChat), we'll be sure to let you know at the earliest. We will be more than happy to serve you in future. Thank you for writing to us.