Amote ‑ AI‑powered Cart Upsell
Atende aos mais altos padrões de qualidade da Shopify nos quesitos velocidade, facilidade de uso e valor do lojista
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This app literally doesn't work, main problem is with rewards and discounts, support takes 2 weeks for any action. UPDATE. app totally stopped working
Hi there,
As explained via email, the feature you requested is not currently available, but we’re actively working to include it in our next update.
Meanwhile, the app is functioning normally without any issues. If you're still experiencing problems, we kindly recommend checking via an Incognito window to rule out any local caching issues.
We truly appreciate your patience and understanding as we continue improving the app.
It would be great to allow additional sections in the cart offer, enabling discounts to be applied to specific products — not just the total price. Otherwise, everything works very well.
Amote has truly exceeded our expectations! The setup process was seamless, and the interface is user-friendly even for those who are not tech-savvy.
What we love the most is how smoothly the app integrates with our store's theme, making the upsell process look professional and seamless.
The support team also is exceptional—they’re quick to respond and incredibly helpful.
Highly recommended!!!
Best Regards,
Fashionables
Impressive and a must have for all small businesses
This app has been amazing. It can do everything I used to need many apps to do all in one for completely free which is even more ridiculous. HIGHLY RECCOMEND
Very buggy and waiting for customer support to help, very no responsive
Hi there,
Thanks for your patience, and sorry again for the frustrating experience. This was indeed a tricky issue, but our Dev team has recently found a solution.
We’d really appreciate it if you could give the app another try by reinstalling it. We're here and ready to assist you properly this time.
Very buggy software. Waiting for ages to get a response. It is affecting my business. I have logged so many tickets but no response. BE AWARE !!!!
Hi there,
There was a compatibility issue between your theme and our app, which took some time to investigate and resolve. The issue should now be fixed - please check on your end and let us know if you have any further concerns.
We sincerely apologize for the delay and any inconvenience caused.
User beware! When you use this app to promote a spending tier to get free shipping, it will generate an automatic coupon code every month that will give the order free shipping, even if you already have free shipping tiers set up.
HOWEVER, if you don't manually go in every month to limit how much shipping to give away for free, all of your customers can select higher tier shipping (e.g. $40+ Priority Express) and the coupon code will work!
NONE of this is documented nor alerted to you in the settings menu for the app. The pulldown just says "free shipping".
It is ridiculous that an app that is "built for Shopify" can't hook into your pre-existing parameters for free shipping.
More egregious is that it has to generate a code every month for it to work.
And that to limit how much shipping it gives away, it seems like you need to manually limit the code every single month.
Just a colossal failure in UX. Luckily the app only managed to lose me $40 just one time.
Oh and support has not responded after 48 hours. Not great UX there, either.
Hi Tom,
Currently, our app uses Shopify's official Discount API, which does not support excluding specific shipping methods like the $40+ Priority Express option in your case.
We suggest exploring the two alternatives mentioned in our previous email.
On our end, we will work on improving our in-app UI to better reflect this limitation.
We apologize for any inconvenience this may have caused.
Regards,
Amote Team
I just got the app but appreciate that the app and loyalty membership is free especially as a new business. The interface is beginner friendly and easy to use. Set everything up in under an hour.
Awesome app, hope it is as good as it shows now!