Amp Bundles | Volume Discounts

Love it! Great support team to help with customizing the look and feel for our brand and helped troubleshoot integrating bundles on a custom pdp.

I have literally never used an app that had so many problems and/or ran into so much bad customer service.

First problem - no way to update the color of literally the largest text in the bundle widget, the product title. They had to use some sort of special code to do it, otherwise it was unreadable on the site.

Second - constant publishing errors. Either it says "cannot save" and I have to start the bundle over or it actually does publish, but says it hasn't. Either way, I just end up refreshing the page all the time just to get a simple bundle to save and/or publish. Also, half the time when you duplicate a bundle it doesn't show up until you refresh.

Third - Poor customer service. I hate to say it, but as someone who does customer service all the time, I know when it's bad. Either they were not helpful entirely or would say they're "escalating" the issue and I'd never hear back.

At one point, I was sending a ton of traffic to a problem with bundles set up correctly...then I go to the page one day and it's an entirely different bundle that didn't even make sense. So I looked really bad to customers and lost business.

Get it together.

We like it very much as well as other AMP products (slide cart for example) Cristian from the support team was really quick and proffesional with the support, huge thanks to him!