Amped: Email & SMS Popups , 29 reviews

Amped is our favorite app on Shopify! We have seen great opt-in rates with this app. Not only are their designs top notch, but their customer service is stellar. We had a great onboarding experience. They helped us with the basics of the design to get us started and answered all our questions. Since that time, David has been extremely helpful whenever we have needed support. He guided us with split tests and offered really great recommendations specifically for our site and the integration of the app. They respond right away to our questions. We have found that Amped integrates wonderfully with our email provider. We highly recommend them. We have seen great results with Amped--well worth it!

Great app with solid service. I believe their original homepage hero read "Popups that don't suck" and their current reads "Popups you can
be proud of"... both true! In a DTC world ruled by subscriber marketing, especially with high AOV items, it's awesome to get such reliability for list growth, and the "SaaS with Managed Service" model is exactly the right way to offer it.

Can't recommend Amped enough. I was skeptical at first about how it would improve our opt in rate but there's no denying it when you see the results. It just works. On top of that, their team is great and the onboarding process was the smoothest experience I've had yet. Their customer support is top class. Special thanks to Savannah and Sawyer!

Also S/O to Postscript for putting us on! The fact that we can utilize the onsite opt-in feature is a game changer.

My favorite tech partner right now. The Amped team has nailed that "software as a service" concept - I am always blown away by their support and their willingness to go above and beyond not just in aiding with inquiries, but actually servicing us as customers to optimize our usage of the app. The Amped team is prompt, thorough, reliable, and just wonderful. Our opt-in rate has skyrocketed, and we love the customizability of the entirety of Amped. THANK YOU, Amped team!

klaviyo pop up was 5%
Amped about 15%

No one knows why, it just is.
Pays for itself in minutes.

AND excellent (truly excellent) customer service

6/5 stars

Matt, David, and the whole team were super helpful in assisting me with the setup and maintenance of Amped.
We saw impressive conversion from the pop-ups and never felt that we weren't served quickly and effectively by the team
Awesome experience

We have been SO impressed with Amped & the amazing team! Sawyer & Kailyn have been amazing to work with and made the implementation process a breeze. This has been a no-brainer decision for us!

I reached out to support email with a 3 simple questions and Sawyer asked me to get on a call with him. I said I prefer to just get an email reply as the 3 questions can easily be answered with a few lines via email, no calls needed. From then on, I never heard back from Sawyer.

So I followed up again and started cc'ing Matt's (founder) email as well, no reply. Started cc'ing their support email, no reply. Also cc'ed Sawyer's work email, no reply.

I have sent 10 follow up emails over the spend of 9 weeks, not a single reply from any of them. I had to watch a 30 minute recording of the demo just to get 1 of my questions answered. For the other 2 questions I have left, I needed to install the Amped app to figure out myself. All of these could've been mitigated with just one email from Sawyer, Matt, or their support team. But no reply, everything is recorded in the email. There was no rudeness whatever in my emails or anything that should warrant this. All I did was just told Sawyer I prefer to get the answer via email instead of getting on a call, and radio silence was what I got in return.

Since I have to download the app and figure out myself whether Amped can do what I was asking about, I might as well write a review of what happened. Everything is recorded via email and the Shopify team that reviews the review submissions can reach out to me if they want proof of what I said in this app review.

This was the single best experience we've had with a Shopify app for two main reasons.

1. We had incredible onboarding assistance that was proactively provided immediately after we installed the app. This went beyond an automated email flow. We received a personal email with suggestions and willingness to help in the installation that was critical for us.

2. The performance of the email popup is unbelievable. We are receiving take rates on the email popup of over 25%!!!!!! This is more than a 700% improvement over our previously used Klaviyo popups.

I could not recommend Amped enough. The best service and technical product out there for building your e-comm funnel.

I never imagined a pop-up could have such high conversion rates - but Amped proved me wrong! Our conversion rates have nearly doubled, which has had a significant impact on revenue. Not only are the pop-ups higher converting, they are also really well designed and aligned with our branding. Finally something that actually improves the look and feel of our site!