Live Shopping by Amperstand

ask them 3 times that my clients on IOS is having problem. 2 times they replied and said will find out but never once got back. 3rd time totally no reply. After i cant see my own live screen, i cancelled the subscription and messaged them twice. AGAIN NON REPLY ! deleted the app, checked billing and amperstand was not in it, tot everything was ok...... WRONG ! Was charged again yesterday and now had gotten Shopify very efficient guys to help me reverse the payment or refund it VERY VERY DISSAPOINTED !

I really waiting a long time before writing this review as the app was AMAZING when I first started using it back in October. I loved everything about it and was really looking forward to this being a wonderful way for me to do live sales directly on my Shopify store. Unfortunately, it stopped working right before Black Friday weekend and I haven't been able to use it since. The team is super-responsive to email requests and every time I email, they say they are still working on it. However it has been almost two months now with no resolution. I really just wish it would work again because I can see SO much potential for what they can do with this app and how wonderful it could be for store owners. Guys, I REALLY want to be able to use this!!!

This livestream shopping app is so cool! I really love the extras added to it... the confetti when spotlighted items are added to the cart, the giveaways, quantity for spotlighted items highlighted, the share options, I love that it shows in the convo when items are added to someone's cart, and that it records the convo for the replay :) Well done, these are really great features that will add to people's shopping experiences! The support has been top-notch! If I ran into any challenges or had questions, Mark was fast to respond and was very helpful. Thank you so much for making this app so great! And thank you for making this an affordable app too! Many of the other livestream apps are charging a lot more and have a bunch of extra fees, and from what I saw, those apps didn't have the extra bells and whistles that this app has. I'm so grateful for this app... THANK YOU!!