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The Support for this app has been amazing. They have addressed issues promptly and completely. Like, super fast and they regularly update about what steps are being taken. I highly recommend this app and this company!
The app performs exactly as expected. Customer service & support are excellent. I would like to thank the AMP team.
love the app so far hoping it will boost the traffic to the page and lots of sales its a very well put together app
After uninstalling and deleting they are still charging me $30 per month and nobody replies to support requests.
Hi Chris,
as mentioned in the email, all the billing is done by Shopify, so they control the billing cycle. There is no way we (or any app for that matter) can charge after the app is deleted.
Also, we answered to your support request 2 minutes after it was received with all the details (times of install, upgrade, uninstall) and explanations, and while we are super flexible with refunds, pushing for it with a negative review doesn't really work.
Hope to hear from you soon,
Alex
I'm hopeful this app will help bring in more customers, too early to know just yet. It was easy to install though.
Wow that was a fast preview on how the Ampify app worked. I got ampt up when i say a preiew of how my website looks like.
Its a verry nice conception. I love it.
Hold it . ich habe bisher gute Erfahrungen gemacht. Die App läuft sauber
Please review the response, that has been the tone of this interaction. Suspicion about my motives, but no real help. They could just diagnose the issue, I think they just want me to go away in all reality.
Don't use this app until you read this review. This app has not been at all user friendly. Support is very slow and they seem to take it as a personal attack, so far I have received an email having a go at me for pointing out a long standing issue, again, then nothing, ignored again. This app takes weeks to start working, then to be honest is not as effective as Fire AMP. Hopefully support will fix the issues that have dogged my page since I installed the app. Not really happy. Very average indeed. I will update this review as I go, not great so far, they come across as super disinterested, unlike may apps who cannot do enough to help. 0/10 thus far. After 24 hours and six or seven messages to support, still no contact, not a word, wow, this really is proving to be the worst customer support app on the internet. I will update this review daily until someone gets back to me.
3 hour delay in response on the support ticket might not be the fastest, but given the time zones seems acceptable.
Writing a 1 star review minutes after installing the app, and then mentioning another app in the same review, seems a bit strange.
Finally, my email is alex@ampifyme.com, feel free to reach out directly to me there.
I think it's great when it comes to Dropshipping...
Cool app Try it out!
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