Avis (3 647)

Note globale
4,8
Nombre d’avis par note
  • 84 % des avis sont des avis à 5 étoiles
  • 12 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
23 mai 2024

The problem with this app is they count on your forgetting that over time this app will cost more and more regardless if your income goes up or not because its based on the size of your customer database which grows with time even if your income stays the same. So you can start out paying $29 and over a few years even with no increase in income it'll end up being well over $100. Also these price ...

Whoopsie Daisy
États-Unis
Presque 8 ans d’utilisation de l’application
16 juillet 2024

Pathetic customer service. Their free plan provides 500 emails per month. I have only sent 100 emails and they are showing that monthly quota has expired for more than a month now. I reached out to the customer support and its been 2 weeks. I am yet to get a solution on this trivial issue

Chatpata Chammach
Inde
3 mois d’utilisation de l’application
Modifié le 10 août 2022

This app and company has gone massively downhill. When we first installed this app years ago it was a cart recovery tool. Since then it has been reinventing itself as other things relating to marketing but whilst doing do they have messed up on more than one occasion. They moved us to some horrendously priced plan when they made the first big shift, we had to complain and apply for a refund, we ...

Zed Labz
Royaume-Uni
Plus de 5 ans d’utilisation de l’application
Amplified a répondu 10 août 2022

I'm very sorry to hear about your latest experience with Amplified. We'll request our engineering team to investigate the behavior with the add-to-cart button and get back to ...

2 juillet 2021

you company arbitary charge, you company arbitary charge,you company arbitary charge.you company arbitary charge.

Hiipps
États-Unis
Presque 4 ans d’utilisation de l’application
Amplified a répondu 2 juillet 2021

Hi there! We apologize for your experience. We reached out via email recently after our conversation in chat this morning to confirm the refund.

Please get back in touch with ...

Modifié le 31 mars 2020

MUST READ !!!
Consistent Cart takes credit for a sale if the customer completes their purchase within 72 hours of when the app sends them an abandoned cart email. Regardless of if they see the email or not.

Be careful! It says "Monthly fee scales with the extra sales generated". I'm getting charged $49/mth but after analysis I found that 70% of "extra sales generated" were not generated by this ...

ROVE
Australie
Presque 3 ans d’utilisation de l’application
Amplified a répondu 29 mars 2020

Hello, we've reached out via email with more information on this. We understand that this may be concerning so we're also working on some documentation for customers who may ...

25 février 2019

After checking various metrics, I too have come to the conclusion that this company / app is generating fake carts and giving you miss information. I'm guessing they are generating all the fake 5-star reviews as well.

Swellfish Outdoor Equipment Co.
Canada
Plus de 2 ans d’utilisation de l’application
15 octobre 2021

I would give them 0 stars if I could.
You created a perfect cart abandoned email and send it to your customers. But you DO NOT HAVE ANY DATA about your emails and conversion info. I even made my own excel form to ask their developers to send me the data I was supposed to have. DO NOT USE THEM. Terrible experience.

BUMPSHOW MATERNITY
R.A.S. chinoise de Hong Kong
Environ 2 ans d’utilisation de l’application
Amplified a répondu 15 octobre 2021

Hi! We're deeply sorry to hear about your experience, and I completely understand how you feel.

Thank you for your appreciation of our abandoned email feature; however, as ...

25 juillet 2017

Its been several months and there are still no Cart Metrics!

Deals Dolphin
États-Unis
Plus d'un an d’utilisation de l’application
Modifié le 6 juin 2019

New update is not working, they caused our site to be down for hours as well. In addition, the notifications are wrong - completed sales are marked as abandoned carts, and some additions are not accurate. Its now lagging very badly as well, causes issues... not liking this anymore at all. Will look for a better solution.

UPDATE REVIEW - still a horrible application - it shut down our store. If a ...

Standartpark
États-Unis
Plus d'un an d’utilisation de l’application
24 juin 2019

Installed app to use the free Persistant Shopping Cart feature. Unbeknownst to me, the app changed to paid version. Never used any of the paid tools, did not get a full refund (only refunded 1 month). Be cautious when installing and read the fine print.

TurntableLab.com
États-Unis
Environ un an d’utilisation de l’application