Note globale
4,8
Nombre d’avis par note
  • 84 % des avis sont des avis à 5 étoiles
  • 12 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
16 mars 2021

Charged $99USD for the app, when I barely used it
Was uninstalled as quick as installed yet a charge was applied? Will be requesting a refund as a cost such as this is quite inflated for no sales generated for abandoned carts via this app.

Love & Destiny
Australie
9 jours d’utilisation de l’application
CartKit a répondu 16 mars 2021

Hello! We charge our users depending on the plan they're in after the free-trial ends, and as an anticipated charge for the whole month. We contacted you through email, check it out whenever you can 😄

Modifié le 27 juin 2019

This app hasn't been working for me and customer service has been very, very slow to respond or solve the problem. The set up seems nice but the chat in the app doesn't work well and they don't understand the Shopify integration. Don't waste your time or money.

comma.ai shop
États-Unis
8 jours d’utilisation de l’application
8 avril 2017

Not sure why it says there is a FREE basic version, but then it requires you to sign up for the trial (and automatically pay $4.99 if you don't cancel) as a requirement to use this app. Pretty disappointed about that. The author should change it to most other apps that allow to select a free basic version or a paid pro version, instead of saying there is a FREE basic version, but requiring the user to select the paid version.

Blackcatgadgets
États-Unis
6 jours d’utilisation de l’application
20 juillet 2017

I want a way to turn off the push function but none are available. I believe its driving customers away, who are nervous about allow push notification from a site they're not familiar with. Not saving any carts, because people aren't even getting that stage. I will be uninstalling this app.

Purplepixie
États-Unis
4 jours d’utilisation de l’application
15 décembre 2020

I would like to use my gmail account and not allowing in Trial setup. This is my preferred email account across my business.

Hey Heifer Boutique
États-Unis
4 jours d’utilisation de l’application
CartKit a répondu 15 décembre 2020

Hi! We just sent an email, we hope to hear back from you :)

Modifié le 24 novembre 2017

$9.99 USD per month for up to $1,000USD in recovered sales, and they take a percentage of sales beyond that ... this percentage is undisclosed

Hydromaxdirect
États-Unis
3 jours d’utilisation de l’application
5 octobre 2016

Does not seem to do anything. I can log into one machine create an order, log into another machine and the items are not there.
Perhaps there is some conflict with another app....

Seems like it would be a good thing to have built into shopify once you have users create accounts.

Cci Outlet
États-Unis
3 jours d’utilisation de l’application
8 mars 2017

Tested, and nothing seems working. Consistent Cart, Failed. Pop Up Cart Failed. All the Abandoned Emails Failed, so i dont think there is anything else left... Uninstalled.

Duck In A Tub Bath And Body
Canada
2 jours d’utilisation de l’application
16 novembre 2021

Bait and switch. They say we have a $29 plan but its really a $200 plan. Dont add contacts at the start, you might have better luck

DrChristianson.com Online Store
États-Unis
1 jour d’utilisation de l’application
CartKit a répondu 16 novembre 2021

Update Nov 29, 2021: We start all stores on a 7-day trial of the Pro Plan and the Free Plan can be selected before it expires. Charges are based on the plan you choose as well as the total of contacts that you have. For custom plans, you can find us at hello@cartkit.com or via chat :)

We've tried to contact the store owner multiple times with no luck so far!
-
Hi! We have a 7-day trial and you can select the free plan before it expires. We haven't charged your account.

We'll contact you shortly.

11 février 2017

i set the time to 1 hr to recover cart and i never go an email

Gurushopcity
Australie
Environ 13 heures d’utilisation de l’application