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Pathetic customer service. Their free plan provides 500 emails per month. I have only sent 100 emails and they are showing that monthly quota has expired for more than a month now. I reached out to the customer support and its been 2 weeks. I am yet to get a solution on this trivial issue
Although the app is good but we had to uninstall it. The app pricing has gone up 200%?? And just before we uninstall it, their system suggested that there is an "Entrepreneur Plan" for new stores/stores not making high sales. We asked if we can apply for that and were told to fill in a form with our store information. We submitted the form and were told they will make an offer. It has now been 6 ...
Poor business ethics. Never like this app anyways.
bullshit bullshit bullshit bullshit bullshit bullshit bullshit bullshit bullshit bullshit bullshit bullshit bullshit bullshit bullshit bullshit bullshit bullshit bullshit bullshit bullshit bullshit
sorry its not free its 5$ a month
Horrible App based on my experience and opinion. They 'recovered' $125 and took $15 from my account. I quickly removed this app after I checked saw how much they took.
Good customer support. Terrible billing and subscription set up! I was Charged a significant amount without prior knowledge to being subscribed. Be very careful when using this app and PROCEED WITH CAUTION!
Hi! We're truly sorry to hear about your experience and I completely understand that you're upset.
It may be helpful to know that we've refunded the charge that was made to ...
I had really high expectations with this app after seeing all of the 5-star reviews; however, my experience so far has been disappointing. The admin side of the app is designed well and is intuitive, but...and it's a huge BUT...I cannot get the automated cart abandonment email series to work properly AND I do not receive any replies back from support!!! I tested my cart abandonment series using ...
App works great. But their new billing is not worth it. They charged us based on the amount of contacts we have in our database, not sales recovered. So we got charged based on sales we had years ago and still have the contact information in our database. This app has nothing to do with those sales and it is not worth it.
Thank you for taking the time to share your feedback with us. We really appreciate it.
We have reached out via email to address this situation and we hope you can get back to ...
I found very questionable figures in my metrics. I took several screen shots of what they said I had in "recovered sales" and what I actually had in their reports. I am disappointed this app has screwed me. They claim I had 12,500 in recoveries and my report said $212.
Although we do have 100,000 a month in sales... Their report shows otherwise.
Message me to discuss. You never respond. I will ...