Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, engaging email and SMS campaigns, and pre-built automations. They find the abandoned cart recovery feature effective in boosting sales. The customer support is praised for being quick and professional. Merchants find the pricing reasonable, noting that the increase in sales often covers the cost. The variety of templates and the app's scalability are also valued for enhancing conversions.

Edited March 13, 2019

It didn't do anything to help increase sales. Maybe I'm doing something wrong. It didn't do anything to help increase sales.

Babynees
United States
About 2 months using the app
April 12, 2017

This app works extremely poorly. We have had it set for an automated email to be sent after 8 hours and we are still doing them manually because of the poor execution by this app.

Wecouponclipz Com
United States
About 1 month using the app
December 31, 2016

The app never sends abandoned email. I checked by keeping in my own cart, felt like fooled for a month.
the notification of item in cart is not proper.

Rediscover Fashion
India
About 1 month using the app
October 9, 2019

Application d'aucune utilité. Ils font les prélèvement juste après la période d'essai. Donc si vous ne faites pas attention a la date, c'est 29 USD perdu!!

POLOCO
Dominican Republic
30 days using the app
June 2, 2017

Maybe nice app but haven't tried it yet. My issue is, it says free for basic users and i'm being redirected to a page to approve monthly charges on credit card. I don't get it!

Digit Mart
Ukraine
28 days using the app
Edited January 4, 2019

It's not used to it and it's too expensive.So I'm not going to use it.It doesn't work at all.Not at

zhif
China
18 days using the app
March 12, 2019

Pretty much worthless. Emails signup do not sync to shopify email list. Messenger notification does not work. App say email sent for cart abandonment but they weren't. Contacted support about the issues and a support ticket was "Created". Never heard anything back on those tickets. Look for a different solution...

Unique Leather Bracelets
United States
14 days using the app
Edited May 10, 2019

Horrible do not use... they billed me 29 dollars even though i uninstalled and canceled way before the free trial was up. Inconsistent add to cart and cart tracking did not match whatsoever with what shopify was seeing.

Coastal Sea Treasures
United States
14 days using the app
February 28, 2019

Nothing special, not worth $30 a month at all. I don't see why this app costs so much, it doesn't do anything that a lot of cheaper apps can do (probably better at that). The customer service is pretty much nonexistent. If you message them on a Friday don't expect them to get back to you until Monday, and don't expect them to fix any of your issues either (of which I've had multiple). They even had an option to extend the free trial that I messaged them about, and they told me it's no longer an option. I would look elsewhere if you're trying to save your abandoned carts.

Kawaiian World
United States
12 days using the app
November 16, 2018

a real waste of time. Dont try this app i tried to set it on my store and nothing worked. It's also 7 days free not 28

Sky Trendring
United States
10 days using the app