Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance sales and recover lost sales through engaging Email & SMS campaigns, pre-built automations, and real-time metrics. Its abandoned cart email flows and email campaigns are particularly appreciated. The app is easy to use with a user-friendly interface and the customer support team is praised for their quick and efficient assistance. It's suitable for both new and experienced merchants, with many noting significant increases in sales and recovery of abandoned carts. The app's support for multiple marketing and conversion features is also highlighted.

May 13, 2017

So far so good...got my first rescued abandoned cart in the first week. What's really interesting is that the rescued cart was one that Shopify did not have recorded...which means they are not only rescuing carts - but identifying more abandoned carts than Shopify. Great value app...that actually does pay for itself. Which means more opportunities for revenue :-)

Kloocart
United Kingdom
Almost 5 years using the app
Edited May 18, 2021

Very good customer support, they helped me right away with my issues. I reached out over the web chat and got an answer within minutes.

Infinity Booty
United States
Almost 5 years using the app
December 13, 2022

HIGHLY RECOMMEND. I must've downloaded this app right at the beginning which was just for abandoned carts, and then it grew into this full flown self sufficient app, which is so simple to use and i have never even considered a replacement for this app, because it does so much. Great support staff who are always available to solve any issue.

EDGABILITY
India
Almost 5 years using the app
CartKit replied December 13, 2022

We are happy to hear you had a positive experience! We value your input and encourage you to let us know more details about your experience with us. :)

-Waqas

April 15, 2018

Good app and responsive support team.

Kidotwo
Singapore
Almost 5 years using the app
March 16, 2017

good good good good good good good good good good good good good good good good

Techno305
United States
Almost 5 years using the app
April 1, 2017

Very useful app which offers customizable automated abandonded cart e-mails, pop-ups and even a very special feature in the title bar! I needed some support for integrating my existing template (abandoned cart) and Dan did a great job!

I highly recommend this app.

Horgerate Batterien Shop
Switzerland
Almost 5 years using the app
July 8, 2021

Je recommande cette application. Les techniciens sont à l'écoute et résolvent les problèmes. J'avais un problème de surfacturation et j'ai été remboursé.

DONRANDBOUTIQUE
France
Almost 5 years using the app
CartKit replied July 17, 2021

Merci pour votre excellente critique! Nous espérons que cette application vous apportera beaucoup de ventes, faites-nous savoir si vous avez besoin d'aide :)

-Waqas.

April 22, 2021

This app is easy to use and also has a very helpful customer service team/staff. I highly recommend downloading :)

BONDI MEAL PREP
Australia
Over 4 years using the app
June 23, 2016

Works just like it says it will! And installation is an absolute breeze. Was previously using Persistent Cart but this one actually works better and more reliably -- and it's free! 5 stars all the way!

Bloomfab
United States
Over 4 years using the app
Edited September 15, 2017

The function is great. Really help us recover tons of sales. Thanks guys!

Bunbougu Com Au
Australia
Over 4 years using the app