Amplified: Abandon Cart, Email , 3,649 reviews

I was asked to take down my review but after 4 hours with customer support, I feel others deserve to know: I have been with this app for 5 years but over the last year, I have had numerous issues. 1. I had agreed to be charged $29/month, but I suddenly was charged $299+/month which I did not approve. I had to fight to get my $1609 refunded (which they did so I decided to give them another chance)... 2. I set up a series of abandoned cart emails in April and realized today that no one has used the coupon code I have in the email. Upon checking, I see that all of the content I spent HOURS creating is suddenly GONE. 3. Therefore, NONE of my beautifully designed emails have gone out and NONE of my abandoned carts have been saved. For months. The app had moved to a new system and didn't inform their customers that their emails would not transfer over. This is the second time they've changed something I've set up and I was given no notice. 4. I just spent HOURS getting the emails back up but learned there is no longer a "preview" functionality. I abandoned a cart to test the email and it didn't send. This app changed from what it used to be. The functionality and the lack of communication is so disappointing. I'm sad to say that I DO NOT RECOMMEND. I've lost thousands of dollars in sales and countless hours of time I could have been working on anything else.

Bait and switch. They say we have a $29 plan but its really a $200 plan. Dont add contacts at the start, you might have better luck

I would give them 0 stars if I could.
You created a perfect cart abandoned email and send it to your customers. But you DO NOT HAVE ANY DATA about your emails and conversion info. I even made my own excel form to ask their developers to send me the data I was supposed to have. DO NOT USE THEM. Terrible experience.

Good customer support. Terrible billing and subscription set up! I was Charged a significant amount without prior knowledge to being subscribed. Be very careful when using this app and PROCEED WITH CAUTION!

you company arbitary charge, you company arbitary charge,you company arbitary charge.you company arbitary charge.

App ‘recovered’ £30 worth of sales and charged us over £250 for usage fee. This is extremely ridiculous. The free plan is highly misleading and these hidden costs are not shown to you in any way shape or form.

App works great. But their new billing is not worth it. They charged us based on the amount of contacts we have in our database, not sales recovered. So we got charged based on sales we had years ago and still have the contact information in our database. This app has nothing to do with those sales and it is not worth it.

Charged $99USD for the app, when I barely used it
Was uninstalled as quick as installed yet a charge was applied? Will be requesting a refund as a cost such as this is quite inflated for no sales generated for abandoned carts via this app.

I would like to use my gmail account and not allowing in Trial setup. This is my preferred email account across my business.

MUST READ !!!
Consistent Cart takes credit for a sale if the customer completes their purchase within 72 hours of when the app sends them an abandoned cart email. Regardless of if they see the email or not.

Be careful! It says "Monthly fee scales with the extra sales generated". I'm getting charged $49/mth but after analysis I found that 70% of "extra sales generated" were not generated by this app.

I analysed my Consistent Cart Dashboard and here are the results...
➞ 40% of "extra sales generated" - recovery email was never opened by the customer.
➞ 30% of "extra sales generated" - were made by customers that were in contact with my customer service team and purchased after speaking to them. About half of these customers never even opened their emails.
➞ 30% of "extra sales generated" - are probably genuine.

They do offer a few things that I really like but I am currently searching for another app made by a developer that is more honest with the abilities of their app.