Amplified: Abandon Cart, Email

Works pretty well, great for abandoned cart flows. We keep having the issue of campaigns not sending out as they should, though. edit: changed to 5 stars, as campaign delivery issues appear to be solved. Super easy to use when creating campaigns, good templates and fast customer service.

At first, I had a few issues with the app, but Judith Castro went above and beyond to ensure all my concerns were addressed. She showed me that, as a business, they genuinely care about your business' well-being and being able to thrive. I am very thankful that Judith stayed consistent with my issues and turned this into a positive experience. The customer service is excellent, and so is this application itself. I switched over from Klaviyo to Amplified. My emails are easily and super quickly delivered to my customers. As someone who is not an expert in graphic design, I rely heavily on templates. Amplified has tons of templates to start with that are easily customizable and visibly appealing to my customers. Even if you are starting from scratch, it is straightforward to create an email. My only regret with this application is that I have not utilized it enough in the many months I have had it. I highly recommend this email marketing platform and am glad I found it. Thanks again, Judith and everyone else I have spoken to.

Over time bots had been padding our email list with fake customers (and we did not know it). When we discovered the issue, we had over 900 bad email addresses in our database causing a huge bounce rate. Working with the team at Amplified was the solution. After identifying the problem they assisted us in removing all the fake customers from our email list, a huge help! We are now sending emails again to our customers and looking good. The staff at Amplified were professional and immediately took action to help solve our issue. Thanks again.