Ai Chat : Answer Ai
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Grow Sales with an AI Chatbot, Live Chat, Help Desk That Works with Your Customer Support Team 24/7
AI Chat by Answer AI is a live chat powered by AI chatbot that works with your support team to convert visitors to customers by answering questions that help in their buyer's journey. Customers chat on the help desk chat in your store to ask about products in your inventory; Answer AI gives them product recommendations that can be immediately purchased directly from the chat. Easy to set up to match your brand, works effortlessly in minutes, & a dedicated team to ensure your success awaits you.
- AI Chatbot: Automated & trainable chatbot integrated into your product catalog
- AI Powered Product Recommendations: Chat conversations that convert to sales
- Self-Serve AI & Live Chat Support: Answer FAQs, & post purchase shipping updates
- AI Agents: Speak in brands tone of voice to drastically reduce support tickets
- Live Chat: Set working hours for live chat support agents to speak to customers
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
Languages
English
Works with
- Recurpay
- Recharge
- Prime Returns
- Loop Returns
Categories
Real-time messaging
Automated responses
Customization
Workflow automation
Pricing
Standard
$19 / month
- All free plan features
- 200 conversations per month
- Onboarding support
- Account manager and telephone support
- Customisable assistant
30-day free trial
Premium
$99 / month
$0.20 per completed conversation after first 1,000
- All free & standard features
- 1,000 conversations per month
- Bespoke integrations
30-day free trial
Enterprise
$499 / month
$0.10 per completed conversation after first 10,000
- All standard & premium features
- 10,000 conversations per month
- Bespoke system integrations
30-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (14)
Answer AI has been an absolute game-changer for our customer service team! It has become such a powerful tool, significantly reducing the volume of inquiries that reach our agents. This has allowed our team to focus on what truly matters, delivering exceptional service for more complex issues.
The responses are impressively accurate and always maintain the correct tone of voice, ensuring our customers receive consistent and high-quality support. What's even more fantastic is that our customers now have access to 24/7 support, giving them the help they need whenever they need it. This has not only improved the overall customer experience but has also boosted team efficiency.
We couldn’t be happier with the results and look forward to continuing to use Answer AI!
A great app. You can review the chats with customers and see which the AI has been able to answer and where it needs more information. You can then customise it and build up more specific responses and build the knowledge base of the AI.
Amazing support and a great company to work with.
Super, simple a metre en place.
Très compréhensible.
Si l'AI pourrais parler toutes les langues serrais super
Merci pour votre application
Love it! This is going to be a huge time saver for me as I single handedly run my new online store while managing my off line store. Setup was a breeze, and the team on hand to help
What can i say apart from this is an exceptional app and second to none when it comes to AI chat support for your business. Not only is the core functionality excellent and does exactly what it says it does, the support team behind this are also extremely helpful and supportive and will work with you to make sure the app delivers and is suited to your business requirements and help you along the way. Definitely highly recommend!
Support
App support provided by Answer AI.
Resources
Developer
21 Deyne Brook Court, Netherthong, Holmfirth, ENG, HD9 3AB, GB
Launched
October 17, 2023
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