Product Questions and Answers

Product Questions and Answers

by Lumin Creative

Improve SEO, organic traffic, & conversions with product FAQs

5.0 of 5 stars(4 reviews)

Increase Conversions

Up to 75% of product questions that merchants answer through Answerbase convert to a sale, reducing bounces and cart abandonment.

SEO & Organic Traffic

Product Q&A content leads to up to 4x more organic traffic, improving product SEO and attracting customers searching with product questions.

Product & Site FAQs

Builds a knowledge base of FAQ content that answers up to 80% of customer questions automatically, reducing your time answering questions.

About Product Questions and Answers

Answerbase's enterprise product Q&A is now available for all merchants on Shopify!

"Answerbase has doubled the overall traffic to our ecommerce site, and increased our organic search traffic by four times!" - Ron, Epestsupply (Read case study at

What is Answerbase?

Up to 75% of product questions answered through Answerbase convert to a sale, reduce bounce rates and shopping cart abandonment, all while improving SEO to increase organic traffic.

Answerbase creates product FAQ content as customers ask product questions. This attracts new organic traffic, leading brand new customers to your store. New customers acquired through Q&A content are up to 2x more valuable than others coming from Google.

How does it work?

Answerbase powers Q&A on product pages:

  • Customers see the most popular product questions and answers
  • Customers ask product questions, answered automatically when possible
  • New product questions are answered by product experts
  • Product Q&A pairs create new pages which grows your organic traffic and SEO.

What are the main benefits?

Conversion rate optimization CRO

Answerbase customers see that up to 75% of questions answered through Answerbase convert into a sale, allowing you to reduce bounce rates, reduce shopping cart abandonment, and increase conversions. Enhance product conversion rate optimization (product CRO), as you fill your product FAQ content and questions are automatically answered to convert future customers as well.

Improve organic traffic and SEO

Get more customers from organic traffic. Answerbase indexes product questions so they attract organic traffic to your store. Shoppers asking similar questions on search engines about products that you sell are led to your store. Improve product SEO organically, get product description SEO insights, solve your duplicate product description SEO issues, and build valuable content with brand new product question and answer landing pages.

Attracts more valuable new customers

New customers acquired through organic traffic to Q&A content landing pages generated through Answerbase have a lifetime value (LTV) up to 2x more valuable than those acquired from other Google searches and up to 6x more valuable than those from Facebook.

Saves time by automatically answering questions

Your customers questions are recognized and common questions are answered automatically, so they can get the answer they need immediately to move forward with their purchase and you don't have to answer the same questions over and over again. This creates a valuable knowledge base, all filled with content relevant to products you sell.

How do I get started?

Simply click the "Add app" button to start your **30 day free trial** today.

Integrates with

  • zapier,
  • constant contact,
  • mailchimp,
  • facebook,
  • twitter,
  • google+

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Pricing 30-day free trial

See all pricing options
Starter plan


or $15/month billed at $180 once per year

Professional plan


or $39/month billed at $468 once per year

Business plan


or $199/month billed at $2,388 once per year

Additional needs can contact us about our enterprise options

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

5.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    100% of ratings are 5 stars
  • 4 of 5 stars
    0% of ratings are 4 stars
  • 3 of 5 stars
    0% of ratings are 3 stars
  • 2 of 5 stars
    0% of ratings are 2 stars
  • 1 of 5 stars
    0% of ratings are 1 stars

Most recent reviews

Fathom Offshore

Design, optimization, and support are fantastic. Great support, the folks at Answerbase are quick to respond. From a technical perspective, this is one of the better products for link building. They will create a proxy for you, and help you set up a subdomain if that fits what you're doing. They've been building social Q&A's for a long, long time and understand the technical bits that make them successful.

Monroe & Kent Home

The support from this app is first class. We installed the app and I wanted to put the code underneath some tabs that we have on the product page. This company did it in lighting fast time. For the monthly subscription this is by far the most feature rich Q&A app on here!

Nested Naturals

This is a great app, it met all of our needs that we were expecting. Integrations with Shopify was a breeze!