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Turns out this app was the issue with my store interface not responding correctly. Up until this latest version, it did originally work fine for my custom font requirements.
Thank you for sharing your experience with us, we really appreciate it.
We’re sorry to hear that the latest version caused issues with your store interface. That’s definitely not the experience we want for our users, especially when things were working well for you before.
Our team is continuously working to improve the app, and feedback like yours is very helpful for us to identify and fix issues quickly.
If you’re open to it, we’d really appreciate the chance to take a closer look and help resolve this for your store. Please feel free to reach out to our support team anytime.
Thank you again for your feedback and for using our app.
Adding "Powered by AZ Google Fonts & Custom Fonts..." all of a sudden above the header of people's ecommerce storefront without any notice is just low. It negatively affected conversion from ads. For businesses thinking of using this app, I strongly advise against it. There are many better alternatives.
Thank you for sharing your feedback with us, we truly appreciate it.
We’re really sorry for the inconvenience caused, especially with the unexpected appearance of the “powered by” banner. We understand how important a clean storefront experience is, and how changes like this can be frustrating.
We’d also like to share that the “Powered by” banner can now be turned off anytime from the Settings section in the app, so you can fully control how it appears on your storefront.
Your feedback means a lot to us and helps us continue improving both the app and how we communicate updates.
If you’re open to it, we’d love the chance to support you and see how we can make things better for your store. Please feel free to reach out anytime.
Thank you again for your honesty and for giving our app a try.
Originally left a 1 one star review after their latest pricing change and the addition of the 'powered by' banner at the bottom of all sites using this app. I reached out to their customer support to express my disappointment and requested a one off change on this for me. They responded quickly and allowed me to remove the banner from my site entirely. I am very happy they listened to their customer base.
Thank you so much for your review.
We’re really glad to hear that our support team was able to assist you quickly and resolve the issue to your satisfaction. Your experience matters a lot to us, and we’re always here if you need anything else.
Thanks again for your support 💛
This app and its support are simply outstanding.
We encountered an issue with conflicting icons from another application, but the problem was swiftly resolved with the help of their responsive support team. If you're looking to customize fonts, this app is a must-have.
Highly recommended!
This app is not receiving the attention it deserves. It has everything you need to give your site a fully customized look. It's VERY easy to use and it allows to upload multiple fonts.
Thank you for your review
The app does a very nice job, providing font changes exactly where I need them without going out of my way to setup some custom coding.
The customer support is super fast and effective: I had one issue with my website and they solved it in the span of two days.
Would raccomend
Hello,
I can no longer access the application. I can't change the pop-up on my site. Please come back and help me with this.
Have a nice day.
Thank you for reaching out. It seems there might be a misunderstanding, as our application is only used for font changes and does not configuration any pop-ups.
Please email us at help@solucommerce.com right away so we can assist you promptly.
Very helpful support and worked exactly as expected for free
Very free, no hidden costs. Love this simple yet powerful and easy app. Thanks a million!
This app is awesome. Does exactly what I need it to and it's FREE! Can upload custom fonts and either apply to your website via html tags or custom selection. Makes it so easy!
Thank you so much for your fantastic feedback! I'm thrilled to hear that you find the app awesome and that it perfectly meets your needs. It's always rewarding to know that the features like custom font uploads and easy application to websites are making a positive impact. If you ever have more suggestions or if there's anything else I can assist you with, please feel free to reach out. Your satisfaction is our top priority!
