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I just discovered that this app does not automatically transfer a payment made by my shopify store paypal button. The funds sat in my business paypal account, ergo, my order did not go through. Luckily, it was my own order, which I always place before I go live. I cannot use an app that will not accept automatic transfers between payment methods and their business. Too bad, because I think I'd like their facemasks.
I'd give them 0 stars but...
Thank you for bringing this matter to our attention. I’m very sorry we failed to meet your expectations. We have updated our APP now, our users have the option to pay the invoice by auto-debit to the card they save on our APP or manually, but automatic transfer from your store payment to ours is not possible, which mostly same goes to other POD APP. If you need anything our support team are available 24/7 to help, you may reach them at help@aop.plus
THIS APP IS AMAZING. IT IS EVERYTHING YOU NEED FOR STARTING A NEW BUSINESS. YOU WILL MOT BE DISAPPOINTED
We’re glad you loved it! Thank you so much for your review. We are glad we have served your needs well. Our role as POD partners is to help you make your work easier and more efficient. If you need anything our support team are available 24/7 to help, you may reach them at help@aop.plus
The app has been incredibly easy to use. Its formatting is beautiful. The Integration seamlessly. Will continue to use.
That is amazing to hear. There are still so much to do on app but we are working on it. New update will be great.
Thanks for using our app!
We love you.
Uygar and AOP+ Team
PS: Please contact our support, we have a small surprise for you because of your super feedback!
Updated: Uygar has to stepped in and resolve the problem.
I placed my order on November 28. And today is December 28, I contacted them few days ago with no response, then I try contact them for the second time just to know that my order is still in processing. One WHOLE month and is still in processing. Worst part is the system marked my order as shipped!!! I just can't believe it.
We’re sorry to hear that you have experienced this. This is an unusual happening and we rarely encounter it. We’re glad the issue was able to be resolved. But if you need assistance don’t hesitate to email us at help@aop.plus , we’re available 24/7 to assist you
Will Save you a shit load of time , if only they had AOP Hoodies & Backpacks this would be the only POD app you'll ever need
Thank you so much for your review. We are glad we have served your needs well, we appreciate so much of your business. If you need anything our support team are available 24/7 to help, you may reach them at help@aop.plus
Awesome products, great service and support.
Thank you so much for your feedback, We really appreciate this. If you need anything our support team are available 24/7 to help, you may reach them at help@aop.plus
Absolutely love this app! We were looking to add some own-brand products to our store. We tried out a few apps & this one was by far the best. It's really easy to use. They have a great range of high-quality products & the support is second to none. I have no hesitation in recommending this awesome app.
Thank you so much for your review. We are glad we have served your needs well, we appreciate so much of your business. If you need anything our support team are available 24/7 to help, you may reach them at help@aop.plus
Fantastic Customer Service from Jade and the rest of the team. We just need to work on shipping. Product quality is above average and the print quality is excellent. Hopefully, faster shipping is coming soon
Hello,
Thank you so much for your time sharing your experience, we are very please we have provided you with excellent customer service which is one of our priorities. You may also join our FB group for any assistance https://www.facebook.com/groups/alloverprint
AOP+ Team
This is by far the WORST pod company I have dealt with. I figured since they claim to operate and manufacture in London it would be different. I was right but it was worse. Communication take 24-48 hours to reply and often requests the same as the last person. They say 7-10 for production and 4-5 days for shipping to arrive. My customers are waiting for items they paid for a month later. Whats worse is they produce a tracking number weeks prior to shipping the shows as preshippment in California. The customers check every day and see the same thing. Now I am getting terrible reviews from long time customers. Their response is once we produce the shipping information it is out of our hands. Absolutely stay away. Gooten or Printify are light years ahead of AOP+
We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Production is improved now to 3-5 business days. and our support team is available 24/7 to help, you may reach them at help@aop.plus.
Takes way too long, haven´t even received my sample order after a month, cannot know if customers have received their orders, no tracking what so ever, prices change without notice 700% (you end up paying). Cannot recommend. The 5-star ratings made by themselves with the same txt...
Thank you for your review. I'm sorry to hear you had such a frustrating experience, but I really appreciate you bringing this issue to my attention. Our processing time now has been improved. If you need anything our support team are available 24/7 to help, you may reach them at help@aop.plus