Anmeldelser (25)
Afgræns
-
Efter bedømmelse
They took the customers money and never shipped the products. It's been 18 days and they don't acknowledge their mistakes.
Mareeya if its her real name is answering every 2 days with lots of excuses without even having shipped the order yet today.
There is no possible way to raise a complaint.
DON'T USE THEY they are a scam
Even shopify is now warning that the app has issues. It's not legit
Wanted to use as found product options interesting. But... No response to multiple emails. Tells me how little support I will get in future. Can't find tracking info in app. No reply to inquires about that. Sample arrived very poorly printed with stains on it... Sadly removed app. I just don't have time for these kinds of issues. Do better!
Hello
Thank you so much for the review and I am so sorry for the bad experience. Our support team try to reply emails on 24 to 48 hours. If you can please send us email on help@aop.plus we can try to investigate the late reply issue and quality issue. We are here to help.
We love you.
Uygar and AOP+ Team
This is by far the WORST pod company I have dealt with. I figured since they claim to operate and manufacture in London it would be different. I was right but it was worse. Communication take 24-48 hours to reply and often requests the same as the last person. They say 7-10 for production and 4-5 days for shipping to arrive. My customers are waiting for items they paid for a month later. Whats worse is they produce a tracking number weeks prior to shipping the shows as preshippment in California. The customers check every day and see the same thing. Now I am getting terrible reviews from long time customers. Their response is once we produce the shipping information it is out of our hands. Absolutely stay away. Gooten or Printify are light years ahead of AOP+
We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Production is improved now to 3-5 business days. and our support team is available 24/7 to help, you may reach them at help@aop.plus.
I just discovered that this app does not automatically transfer a payment made by my shopify store paypal button. The funds sat in my business paypal account, ergo, my order did not go through. Luckily, it was my own order, which I always place before I go live. I cannot use an app that will not accept automatic transfers between payment methods and their business. Too bad, because I think I'd like their facemasks.
I'd give them 0 stars but...
Thank you for bringing this matter to our attention. I’m very sorry we failed to meet your expectations. We have updated our APP now, our users have the option to pay the invoice by auto-debit to the card they save on our APP or manually, but automatic transfer from your store payment to ours is not possible, which mostly same goes to other POD APP. If you need anything our support team are available 24/7 to help, you may reach them at help@aop.plus
Looks like scamer, pushed his dropshipping leggins on your store, no adress on side, no app shown on etsy if you give them access.
Hello, We are sorry to hear this review. We believe the feedback is a bit unfair but we respect your opinion, we are a legit company and we would not have this APP here in Shopify if we were not, Etsy has a different integration and we just have expanded to Etsy. If you need anything our support team are available 24/7 to help, you may reach them at help@aop.plus
