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the app is intolerable to use, after 2 days I am not able even to place an order, in 2021 you would expect developers to make something that doesn't require you to spend that much time. You can't sync your shopify and etsy products, you need to disable auto fulfillment on shopify if you want to place orders, every step requires the assistance of the support to explain to you how it works, the ...
Hi,
We’re sorry that your experience with our APP didn’t match your expectations.
We have an APP integration with Etsy and Shopify but both apps works separately, You can ...
What a load of rubbish! This APP has major bugs and does not import orders. They fixed it and 2 days later it's broken again and is not pulling though orders from ETSY. They expect you to manually send them orders via email which i a total time waste. They should have at least built a function upload your own orders like every other POD app. A huge disappointment with constant false promises. I ...
Hello, We are sorry about the issue, Etsy has a very complicated integration unlike here in Shopify. We did our best to resolve this issue and now we no longer this ...
I just discovered that this app does not automatically transfer a payment made by my shopify store paypal button. The funds sat in my business paypal account, ergo, my order did not go through. Luckily, it was my own order, which I always place before I go live. I cannot use an app that will not accept automatic transfers between payment methods and their business. Too bad, because I think I'd ...
Thank you for bringing this matter to our attention. I’m very sorry we failed to meet your expectations. We have updated our APP now, our users have the option to pay the ...
This is by far the WORST pod company I have dealt with. I figured since they claim to operate and manufacture in London it would be different. I was right but it was worse. Communication take 24-48 hours to reply and often requests the same as the last person. They say 7-10 for production and 4-5 days for shipping to arrive. My customers are waiting for items they paid for a month later. Whats ...
We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Production is improved now to 3-5 business days. and our support team is ...
Takes way too long, haven´t even received my sample order after a month, cannot know if customers have received their orders, no tracking what so ever, prices change without notice 700% (you end up paying). Cannot recommend. The 5-star ratings made by themselves with the same txt...
Thank you for your review. I'm sorry to hear you had such a frustrating experience, but I really appreciate you bringing this issue to my attention. Our processing time now ...
Not free to install. I have never sold anything from this app and even asked for it to be canceled. I have been charged a total of $80. I only just noticed because my accountant asked me what these charges were. I assured her that I had canceled this service, and that I was under the impression that this is a free app unless I make a sale. I will also be contacting Shopify, as this app is ...
Hello, The APP is 100% free to use. We only charge when there is an order that we received from your store and we do not charge your card automatically but we leave it to you ...
The following is a message I sent directly to AOP- it honestly says everything.
I've placed a few personal orders. I want to see what my customers will receive and how quickly they receive it. After this last experience I'm removing all of the products and will no longer be using AOP. The apron I received which was an AOP product was poorly done. All along the hems are white lines on a black ...
Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and rest assured we have improved our processing ...
No phone support, emails take too long to respond. High mark up pricing. Confusing intergration. You have to list your products at a high price to make profit
Hey
Thank you so much for the review. Our support team try to answer questions 24 to 48 hours in weekdays. Can you please drop us an email on help@aop.plus the way we can ...
It stinks to write this review, since I was at one point very happy with their services. AOP+'s Chat staff very much tries their best.
That being said, the app is irrevocably broken and will not sync your orders from Etsy. Loads of emails and requests will just have a (very sweet and helpful) IT worker to just manually import them each time. You have to ask for this specifically.
Also, since the ...
Hey, We are very sorry about this inconvenience, we have already made updates in our AOP APP now, this feedbacks helped us a lot and we appreciate so much of your time.
Does not provide tracking for shipped orders. When contacted about it they simply closed the ticket. No tracking means that customers will be inquiring about where their orders are and leaving me with no information other than estimates which leave a poor customer service feel.
Hello, We are very sorry about this. Currently, our tracked shippings are UK and US, we are still looking for a courier partner that we can use to track the shipments for us ...