AOP+ Easy Print on Demand , 170 avaliações
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No phone support, emails take too long to respond. High mark up pricing. Confusing intergration. You have to list your products at a high price to make profit
Hey
Thank you so much for the review. Our support team try to answer questions 24 to 48 hours in weekdays. Can you please drop us an email on help@aop.plus the way we can investigate the delay of replies?
About pricing, We respect your point of view. We are a small boutique family run company, not huge like other giants. So our pricing is higher, you are right, but you can be sure about quality and personalised service.
If you contact with us we are happy to discuss more.
We love you.
Uygar and AOP+ Team
Good app. Comes with alot of products and features!
Thanks for the awesome review, We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. If you need anything our support team are available 24/7 to help, you may reach them at help@aop.plus
just starting out have no idea how it works but looking forward to giving it a try. Be willing to review once I have a chance to use it.
Hi, Thank you for considering our APP, we have sent you an email so we assist you on your start up. We have an amazing 24/7 customer support that would be glad to help you through out the way.
AOP+ Team
Great app to use. Amazing and different kind of product collection which you can not find on other POD Dropshipping companies. Customer support is so friendly and helpful.
We’re glad you liked our AOP app. We give customers as much freedom as we can give with regards to choosing products they wish to sell and how they wish to sell them. If you need anything our support team are available 24/7 to help, you may reach them at help@aop.plus
Best customer service, very personal which is nice compared to other pod apps. Great quality products and super reliable. Using them for both shopify and etsy is great.cheers!
Hello hello
We are trying our best to give better support to our users. I know that time difference is a bit problem (because we are in UK) but I believe we are doing ok.
Instead of adding more support team members to cover other time zones who has no idea about our services and printing, we are trying to keep the support team small but efficient.
We love you.
Uygar and AOP+ Team
PS: Please contact our support, we have a small surprise for you because of your lovely feedback!
***UPDATE***
After a customer's order was shipped back to them, i sent an email to them about the time urgent matter because we are awaiting a youtube video about our product line. 8 days later, no email back. What a great way to show off our product line..
quality is great... Turn around time on receiving an order is excruciatingly painful. Takes 2-3 weeks for any order. Ridiculous. No customer wants to wait that long.
Hi
Thank you so much for the review and and we totally understand your concerns. Our standard production time is around 3 to 5 days but depends to the destination shipping time could be different. Please keep in your mind we are in UK. We are trying our best to find faster shipping options for our customers. At least you liked the quality :)
We love you.
Uygar and AOP+ Team
This app is pretty easy to use, has a good amount of options but the shipping times (3 weeks and counting) is horrendous. I'll be switching to another company that has better shipping. Luckily it was just a test order back in April 24th but if it were an actual customer I know I wouldn't here the end of it.
We’re sorry to hear about your experience with the shipping timeframe, we know how important to you and your customers to receive the orders as soon as possible, we investigated what happened to make sure we did not miss anything on our part. I have below the timestamp of the order progress from the start:
April 24th - Order received in our AOP APP
April 27th - Order was paid and was forwarded to our production for processing, once the order is paid only time production process will start.
May 4th - Order shipped within the time frame (5 business days)
May 7th - Our US facility received the order
May 8th - Order passed to the USPS
May 10th - USPS scanned and received the order
Looking at this, the order is with USPS now, as we all know, we do not have control over shipping delays with the courier once we handed over the orders to them, we at AOP make sure that orders are processed and shipped out as soon as we can.
If you need further assistance you may reach our support at help@aop.plus
ok
Thanks for your review. Hope you had a great experience with us. If you need anything our support team are available 24/7 to help, you m
I absolutely love everything this app has to offer and the prices are great! We would love to add dog shirts!
Hey hey
Thank for your feedback and I am super happy to see that you enjoying it. We are trying to source good quality pet shirts to add, we already added some pet products too. Do not forget to check.
We love you.
Uygar and AOP+ Team
PS: Please contact our support, we have a small surprise for you because of your lovely feedback!
Incredibly frustrating to deal with. Cannot get correct answers from the
very limited support and they are in absolutely no hurry! This is costing us a lot of money now as we cannot fulfil sold orders.
Thank you for providing your review, This feedback helps us a lot to know where to improve and where to focus more, so we can provide our APP users the best service we can. Our customer support team is now available 24/7 to help you out with your needs you may reach them at help@aop.plus