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Absolutely amazing app, and the customer service is top notch. Tiffany went above and beyond to help me, offering valuable advice and support in areas I didn’t even realize I needed guidance in. Her knowledge, patience, and genuine willingness to help made a huge difference. I’d highly recommend this app to anyone
Installed and adjusted to custom theme without any problems. Easy to navigate. Great customer service. Love that it's free!
Also LOVE that it keeps track of quantity in the cart and doesn't allow bundle oversells.
Great support from Annie, she helped me promptly and resolved everything quickly. Thanks
Great support and quick help!
The AOV team helped me customize the Frequently Bought Together section exactly how I needed. Susan was very kind and responsive throughout the conversation, and Anivia from the technical team implemented the changes perfectly.
They helped adjust the layout, align the elements properly, and improve the bundle display on mobile. Everything works smoothly now.
Really appreciate the support from Susan and Anivia. Highly recommended!
Just installed this app on my Shopify store and I'm blown away — not just by how flawlessly it works, but by the support. This is truly outstanding.
Colors, fonts, all details were configured for us by Dana from AOV.ai in no time. The whole thing was set up in minutes, along with excellent suggestions.
I have rarely experienced such competent and friendly support — and that practically in the middle of the night in Europe :)
Thank you, Dana!
App has been very well built and easy to use. Tried several other apps but each had their on pros and cons, this one fits my needs best.
Tiffany has been helping me with my questions and with the support i needed to customize somethings and it has been wonderful to work with.
This app did not quite work for my boutique as I needed up sell only. The app developer went out of their way to customize it to fit my needs but the fit still wasn't quite right. I do recommend this app as it is a great app and their customer service is excellent.
Hi,
Thank you very much for taking the time to share your feedback about our app. First and foremost, please accept our sincere apologies for any inconvenience caused by the missing feature you mentioned.
As discussed in our previous conversation, the Frequently Bought Together, Trigger Product feature currently cannot detect the variant selected directly from the product page. We completely understand how important this functionality is for your use case.
Our team truly values your feedback, and we are already planning to improve this feature based on your request. We have also reached out to you directly to discuss a suitable solution and provide further support.
Your feedback helps us improve the app for all merchants, and we genuinely appreciate you bringing this to our attention. We hope you can grant us a second chance to assist you further on the problem.
Once again, we sincerely apologize for the inconvenience and thank you for your feedback.
Best regards,
Lydia
Customer Success Lead
Tiffany is the best customer help/service ever!
Very easy to use. Had some trouble in the beginning but Jasmine was very fast to help me figure out what I did not understand and enhance my store in the middle of the night. Great app and top customer service.
Este app ajudou a configurar as ofertas na minha loja. É fácil de usar e quando precisei, tive ajuda do suporte que fez tudo comigo etapa por etapa. Super recomendo.
