AOV.ai Cart Drawer Cart Upsell
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Great functionality, everything can be customized and chosen. The support is excellent and very quick!! ♥
Super application qui aide vraiment à compléter les options de Shopify, un vrai plus pour nos sites.
Et un SAV de très haute qualité qui se rend disponible en quelques minutes pour nous donner l'aide adéquate.
Un merci spécial à Dana du SAV qui a su répondre parfaitement à mes demandes.
Je recommande fortement ;)
Super geholpen en vooral erg snel!
its the third time their app stopped working and lost me thousands of dollars in revenue and ad spend (I noticed third time).
once this wasnt clickable, it will appear one time out of 100 for customers,, the only good thing is customer support but what you will do with customer support when product is useless.
Im using this for several months and it only got 32k impressions while im getting this amount of traffic every week.
stay away
Hi team,
Thank you for taking the time to share your honest feedback regarding our app and support experience. Please accept our sincere apologies for any inconvenience this may have caused.
Regarding the issue with the non-clickable button, our development team has confirmed that it was caused by a conflict between the app and your current theme. We have since implemented an integration to address this issue and ensure it does not occur again. We apologize for not clearly communicating this in our earlier correspondence.
With respect to the reported decrease in impressions, this appears to be related to a tracking error rather than an instance of the app ceasing to function. I have personally escalated this case to our CEO to review and advise on a suitable solution.
Once again, I sincerely apologize for the delayed support and for the impact this issue had on your experience. We truly value your feedback and hope you will consider giving us a second opportunity to serve you better. As the team lead, I will personally oversee your case to ensure you receive the highest level of support.
Thank you for your time and understanding. I look forward to hearing from you.
Best regards,
Lydia
Customer Success Lead
Really great app. Customer support awesome, each one of them, really helpful and they fullfill also technical options which aren't available, but will customize it for you!
So far the best app for increasing AOV on my store with the addition of upsells and customization features that enhance the checkout/cart experience for our customers! Shoutout Kyle from support for being so helpful with changing settings and fonts quickly and kindly :)
The app is excellent and the cart with the upsale option allows customers to find products they probably wouldn't see when browsing the site normally, it totally does the job.
A professional team that answers every question very quickly, is available at all hours and provides a solution to every problem, and even if there is no solution, tries to find a way to help.
Would definitely recommend. We noticed an immediate increase in subscribers for regular deliveries once installing this app. We also love the product recommendations shown in the cart to encourage customers to add an extra item.
We experienced an issue with the app and Macy and Kyle were excellent. Issue resolved very quickly and communication was excellent.
Definitely recommend.
So far an exceptional experience with the team. Feature-rich app with simple toggle options to manage. The team (thanks Susan) are extremely responsive and efficient. Hope the quality remains
This cart app with the upsale targets works beautifully. Annie is simply great. Apart from sorting out my feature request, she proactively suggested some improvements my design. Thank you so much for that. Great app, great support.