AOV.ai Post Purchase Upsell
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We really like using this app, and it’s super easy to set up. The support is fantastic too. We had a few minor issues, but Macy and Susan quickly sorted them out. They truly go the extra mile. Highly recommend!
This app is awesome and depending on the offer presenting can be a great way to increase revenue. Still getting a hang of things but whenever I run into any issues their support team is always there to help out. Susan was absolutely fantastic and super patient. Always recommend an app with a great team like this working behind it!
One of the best customer service teams I've ever dealt with. They're incredibly fast to respond and always go the extra mile. There’s no AI-like clank or cold scripted replies...every interaction feels genuinely human! :)
I can only say positive things about their apps, and when something isn’t working right, they actually take the time to find a solution. Highly recommend!
Excellent App, easy to use. Team is very responsive and was able to complete custom requirements for our specific shopify store in 5 days! Highly recommend working with this team and app.
Excellent app, excellent customer service especially for app setup. Annie helped make sure I was setup correctly and everything was in place.
My AOV has increased and I look forward to getting an even better AOV due to this app. I absolutely love using this app!
This app has been very positive so far, we've used it almost 2 months, and we do see extra items being added. I can't give a percentage, but it's happens probably every day or every other day. The customer service has been good and always on it. The only complaint I would have is that there are several things that you have to request to be turned on, or to be extended. Which honestly, happens very quickly, within minutes usually. With that said, why not make these default instead of having to request, it adds speedbumps where they aren't necessary, and frustration on the users side of having to add an extra step.. Support has been great though!
Another amazing App from AOV - this is a game changer with various options and AI to be able to capture more business from my customers. Setting up and testing was easy with the help and guidance of Susan in support. She is knowledgeable, helpful and nothing is too much. She is a credit to the support team - all of whom are very helpful. I recommend this App to anyone looking for great after sales functionality
A great App, that does exactly what we need. Even better than that is the exceptional support. We had a small issue that needed the App Developers to make a change, and Tiffany from support was immediately available and was able to collaborate with us to identify and fix the issue.
Thank you again!
Absolutely killer app — does exactly what it says and makes my workflow way smoother. But what really stood out was the customer service. I had a couple of questions setting things up and Susan from support jumped in instantly, walked me through everything, and followed up to make sure it was all running perfectly. You don’t see that level of care often. Huge props to the team (and Susan especially).
Susan was wonderful and helpful in setting up my offers. She was a good communicator and understood my questions perfectly. Yay, Susan!