Anmeldelser (15)

Samlet bedømmelse
3,1
Antal pr. bedømmelsesniveau
  • 73 % af bedømmelserne er på 5 stjerner
  • 7 % af bedømmelserne er på 4 stjerner
  • 0 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 20 % af bedømmelserne er på 1 stjerner
Redigeret 24. marts 2022

It´s written that the app is for free. But right now they want me to pay 30€ in a subscription each month. This is a big lie. Update: Thank you for the reply! I find the app a bit confusing. The progress bar works flawlessly!

Goldberger
Tyskland
11 måneder bruger appen
OnVoard svarede 21. marts 2022

Hey there, I can confirm with you that this is a completely free app.

We have 6 apps at OnVoard. 2 of them are completely free. You do not need any subscription or pay anything to use the free apps.

This is clearly stated in our pricing and catalog page. We even "bold" the free app text.
https://www.onvoard.com/pricing
https://console.onvoard.com/catalog
https://imgur.com/a/W1WLmgG

Would you mind looking into this again? Hopefully you can update this review after the misunderstanding is clear up.

Thanks,
Ryan from OnVoard

4. juli 2022

The app setup is simple and user friendly. I had a little issue with the app and Ryan fixed almost immediately. Nice support and nice app

Lovelonails
Italien
3 dage bruger appen
11. maj 2023

Ottima app, interfaccia molto semplice ed intuitivo da capire. consiglio vivamente questa app. Molto utile sopratutto agli inizi

Unikith®
Italien
30 minutter bruger appen
19. november 2022

*****AVOID****-No clear way to delete this app which is a red flag. The app did not work. This is an advanced app not plug and play. Service non-existent.

Motolife, Inc.
USA
40 minutter bruger appen
OnVoard svarede 19. november 2022

Hey I already replied to help you check within 15 mins of your support ticket. See proof.
https://imgur.com/a/y3bgZ2w

Today is 20th Nov 2022 and it's Sunday. Are you even able to reply to your users within 15 mins on a weekend?

Can you be a little reasonable?

---
Update: I've ban the user. Totally unreasonable. Our previous users can attest the quality of our app and I don't want to work with unreasonable people.

- No way to delete the app? Man come on there's an uninstall app option in Shopify.
- The app did not work? Well I'm always there to help and there's a clear doc to help setup. https://help.onvoard.com/hc/en-us/articles/900002641266-Install-AOV-Progress-Bar-on-Shopify
- Didn't reply within a few mins = service non-existent?

3. september 2023

Doesn't work. Wasted tons of time trying to setup. Annoyed by these apps that waste your time. I uninstalled it.

Pure Velvet Extracts
USA
13 minutter bruger appen
OnVoard svarede 4. september 2023

Hi there, I can assure you the app is 100% working as we have many merchants running it live and using our paid plan. If it doesn't work I'm sure they won't be happily paying for our app.

We also have full setup guide to help you setup.
https://help.onvoard.com/hc/en-us/articles/900002641266-Install-AOV-Progress-Bar-on-Shopify

Just looked at your installation logs it seems that you uninstall the app 14 mins after installing it. If you require assistance, I'll be happy to help you setup like I did for many other merchants.