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The customers love the quality and they have the best POD prices. Customer service is super helpful when they respond!!!
Thank you so much for leaving a review. Right now we do not offer customer service on Sat & Sun, but we are looking into ways to provide weekend support as well. Support inquiries are replied to within 24 hours and you can get a hold of a real human Mon - Fri via live chat on our website.
Also, don't hesitate to book a call with Apliiq, if you prefer to speak to someone one on one to build a real relationship with your manufacturing partner.
Peter was extremely helpful when I sent in a chat. The one thing that I would suggest doing is getting pockets that already come on the tee so they are the same color as the shirt. This allows people to just add a design to the pocket, but it does not force the user to have to color the entire pocket or turn it white. Thanks for your help!
Can't say enough good things about Apliiq. Their offering is so much more complete than the rest of the other options out there. Customer service is always prompt and helpful. They are always adding fantastic new features and options that elevate the experience and your brand. Truly a great partner to us.
Thank you so much for leaving a review!
The Apliiq team!
I am new to the clothing line industry. And I couldn't have had a better experience. I'm not computer savvy but Peter Lamb was PHENOMENAL assisting me to complete my set up. I love all the products of Apliiq. But when you have someone go above and beyond it makes the beginning so much sweeter. Thank you Peter Lamb, you are the BEST!!!!
I really love this app. The workers are friendly, very reliable and great customer service. Recommend 100%.
Thanks for the great review! We are happy to be of service!
Apliiq has a wide range of products, making a rich catalog possible. They didn't meet 100% of what i needed, BUT they always make things right, by providing the best customer service. Exactly what makes ecommerce a positive experience; whether it's b2b, or d2c.
A big shout-out to Peter Lamb who came to my rescue on a Saturday. He helped me iron out the kinks for my first campaign. Let's see how it goes. Check it out at apliiq.com/campaigns/that-70s-girl-dead-head-tee.
They have very poor communication with their customers. It took a month & a half to get my order and every time I inquired about it, there was an excuse as to why it wasn't complete & someone would lie about when it would get shipped. It seems that they do not have enough support too handle their workload. I would NOT use them ever again.
We are working with Apliiq to drop-ship our orders and they have an amazing support team! Thank you Kim for assisting us to resolve specific order requests that needed extra attention. Thank you Peter for the guidance on product development and fulfillment. It is great to work with such a dynamic team!
Super huge CONGRATS on your massively successful clothing line launch. We are so proud of everything you have accomplished thus far and looking forward to taking it to new heights with you. 🚀
Great service, Kim from the customer service is AMAZING and over the top helpful! Their options are fantastic and i love all the services they offer. I love that they set up the shipping prices too for me so i dont have to mess with it! 10/10 HIGHLY recommend them!
Thank you so much for the review it means the world to us! The Apliiq app will automatically and configure all of your shipping rates with the click of a button! No hassles and super simple!
Best,
The Apliiq Team