Apliiq ‑ Print On Demand

I USED THIS APP ITS A GREAT APP VERY GREAT IT HELPED ME ALOT I REALLY LIKE HOW IT WORKS I RECOMMEND THIS %100

This rating would be higher if it weren't for 2 things, the pricing and shipping speed. Couple things I really like with this company but what ticks me of the most is customers not getting their items on time. Granted I know more than 1 people getting items made but man why give an estimated date for garments to be shouted out and delivered but in turn never honor the posted arrival time to customer. Which in turn makes shopify stores look bad when it comes to delivery time, time is money at the end of the day. There is no way 2 separate orders of the same garment should take longer than each other when the other takes less time to be shipped and delivered. Without any form of update on what the possible hold up could be as well. I should have to reach out on multiple occasions asking what the hold up is, I should already have received an email letting me know what the guild up is so I can inform my customers on what's going on. They will take my business for a joke of items aren't honored by the delivery date and eventually losing that customer. So that being said stop dragging yall feet when printing customers items, keep us informed with emails etc...

Ordered first purchase about a month and a half ago. Still haven't received it. I contacted their support centre about 3 weeks ago and have never received a reply. I feel like they've just stolen my money.

This company is a joke, I had two orders placed through them on 6/27/20. The first order was received 7 weeks later and it was the completely wrong product. The second order hasn't even been shipped yet, when I asked them about it they said it would be done the day I asked, that was a week ago now. Do not waste your time and money with them!

Me and some customers orders some items almost 2 months ago. Apliiq's website initially told me it would take a month to get orders out. A month later I asked about the orders, and my designs haven't even made it past the art team. A few weeks later I asked again, any updates. They claimed that my shirts were currently "in production". I'm now three weeks past that, well past the 6 week fulfillment estimate they provided, and there is not a SINGLE update on any order, and customer service won't respond. This app has a lot of potential and Apliiq has been bragging about getting a new production facility, but it seems that they can't handle production right now. Find another POD service if you don't want customers to hate your store. Wish they were good, but so far they're fulfillment times and customer service is unacceptable.

Ordered a handful of samples through Apliiq and was extremely pleased with the quality. A couple of the samples had a woven label in the wrong location and their customer support team corrected the issue immediately. I will be listing their products on my store due to the quality and will continue to produce new products through them due to the great customer support.

Awful, awful customer service. I had high hopes for for this company, and now I am left with disappointment. About a month ago I added Apliiq because of the wonderful reviews I read and because they actually allow you to be more creative with their products in ways that other POD companies did not. It has been a full week since I sent a direct email to support. I then followed up a few days after my initial message by sending a message through the contact form on their website, and I still have not received a response to either of those messages. I have already added some of their products to my store, so those will remain for now, but I am currently seeking out another POD company that is more responsive and can communicate with its merchants quickly. Even if they can’t respond within 24 hours due to delays, 48 hours for a business to respond is generous - a whole week+ is simply outrageous. And this is especially true in the case of POD companies because they understand that in many cases the success of other e-commerce businesses is directly related to their level of efficiency. I can only imagine the level of stress I would be experiencing right now and potential loss in profits if I needed to reach them regarding customer orders. I will be moving on.

This app is a waste of time and money. Not only does their selection of items suck, but also the time in which it takes to receive an item is ridiculously long. I do not understand how I can be charged $23 to just make a pair of shorts, and have to wait a month for it to arrive at the customer's house (my sample has not arrived yet and it has been 3 weeks) With it being at least a month to arrive at the destination, you are better off dropshipping shorts on your website for 1/4 of the price. Absolute joke of an app

so idk how i feel pretty uncertain the communication isn't really good at all, I've been trying to get in contact for accouple weeks and have gotten nothing.
i have orders over a month and a half processing, says due to covid but i think its a lack of personnel. its frustrating getting no response from anyone.
i don't understand the covid excuse my country is in complete lockdown for almost a year and i have all my orders out within 3 days of being made we legit aren't even allowed in the next state to us. So Seems like a Bad Excuse.
i guess I'm so used to being 100% on top of my customer service to show good business practice, when i experience no so good customer service practice it gets me very concerned. i went to this site because of YouTube reviews and such promising great things i also like the private tag but I'm yet to see all the great things that were said.
other then the terrible things that will make your business look bad and give you bad reviews and impressions.
the sites functionality is pretty decent cant complain about it one bit. i'd suggest emailing them and having a chat through out a week before you choose them. Customer Service is the most important thing in a business... I'm really worried ill have to close my website down and go to another company :/ as a lot of you guys will no that's a rip to your traffic

Orders about 1 month, didn't get anything. Support every time said it's on production takes a few days, now it's been weeks ago support said it takes a few weeks more.

After this answer I've to reply, what a fck lie. I've contacted 4 times to cancel the order, exactly after the shipping time was changed and there was no 6 weeks delivery time before... I've contacted a lot of times. I've canceled 4 days after I've ordered and the customers say, don't worry will finished this week but it doesn't so I've contacted again and again and every time you said it's in production can't cancel, after weeks it's not even made. You can have trouble with your stuff ok but don't lie to ppl.