My Type Collective
Really wanted to like this company because of the large product selection, customization and white label options (we actually spent $100 on private label hang tags), but the shipping just takes too long and the process isn't transparent. One of our Canadian customers has been waiting 2 months for a hoodie and it's been a struggle getting this resolved with the Apliiq team (although I will say that Kim is great). All in all, it's a shame about the shipping times as we likely won't be able to see any ROI on our hang tag investment.
They have many items and look very good. I emailed them twice and haven't gotten a response, which is making me semi-skeptical about moving forward with them.
3 stars for their incredible customization and options (would be ten if they had better customer service.)
so idk how i feel pretty uncertain the communication isn't really good at all, I've been trying to get in contact for accouple weeks and have gotten nothing.
i have orders over a month and a half processing, says due to covid but i think its a lack of personnel. its frustrating getting no response from anyone.
i don't understand the covid excuse my country is in complete lockdown for almost a year and i have all my orders out within 3 days of being made we legit aren't even allowed in the next state to us. So Seems like a Bad Excuse.
i guess I'm so used to being 100% on top of my customer service to show good business practice, when i experience no so good customer service practice it gets me very concerned. i went to this site because of YouTube reviews and such promising great things i also like the private tag but I'm yet to see all the great things that were said.
other then the terrible things that will make your business look bad and give you bad reviews and impressions.
the sites functionality is pretty decent cant complain about it one bit. i'd suggest emailing them and having a chat through out a week before you choose them. Customer Service is the most important thing in a business... I'm really worried ill have to close my website down and go to another company :/ as a lot of you guys will no that's a rip to your traffic