Anmeldelser (35)

Samlet bedømmelse
4,2
Antal pr. bedømmelsesniveau
  • 83 % af bedømmelserne er på 5 stjerner
  • 0 % af bedømmelserne er på 4 stjerner
  • 3 % af bedømmelserne er på 3 stjerner
  • 3 % af bedømmelserne er på 2 stjerner
  • 11 % af bedømmelserne er på 1 stjerner
18. februar 2023

too high of a cost for a monthly fee, the free version is too limited, interface looked clean and fast but still not sure its worth it

Q by QS
USA
28 minutter bruger appen
Crisp svarede 20. februar 2023

Hey, by getting a paid plan (which starts at 25$/mo), you also get the ability to connect emails, Messenger and benefit from triggers. You can also add 4 people to your inbox to create a collaborative inbox and get rid of your traditional outlook (automated chat messages: https://help.crisp.chat/en/article/how-to-use-triggers-pq0znd/).

In fact, Crisp is much more than a basic live chat for Shopify :)

Would love to show you around and see how we can build a better partnership. Willing to get started? Ask for Antoine on Crisp support.

Regards,

Antoine, CMO at Crisp

16. september 2024

We are surprised by the issues we encountered during the application process.

1. Our email has never been registered before, yet when we attempted to sign up, we were informed that registration was prohibited. This has prevented us from experiencing the service.
2. Additionally, the overall experience has been quite frustrating. I tried to use your own online chat software, but unfortunately, I did not receive any response.

We hope these issues can be addressed promptly.

Nimall
SAR Hongkong
7 minutter bruger appen
Crisp svarede 19. september 2024

Hello Nimall,

Sorry for this bad experience but it seems you're trying to create an account from a country that we don't operate in. Explaining why your account can't be created.

We're sorry you couldn't sign up to Crisp. Could you please email us on support@crisp.chat and see how we could help you?

22. august 2024

It doesn't allow account creation. Why release the app?

中華翡翠網
SAR Hongkong
4 minutter bruger appen
Crisp svarede 23. august 2024

Hello, we're sorry you had issues creating your account on Crisp. Could you please contact us from the chatbox on our website at https://crisp.chat and we'll be happy to help you get set up!

Alternatively, you can email us on support@crisp.chat

14. marts 2025

Féroce
Frankrig
6 måneder bruger appen
28. januar 2024

Cyrusher Germany
SAR Hongkong
Mere end et år bruger appen
16. december 2024

Don't buy from this company! As a global company, we have a customer service team based in China, but this company refuses to allow our Chinese employees to log in! This company is suspected of regional/racial discrimination!
This company should be shut down immediately

TEST
USA
9 minutter bruger appen
Crisp svarede 19. februar 2025

Hey there,

we don't operate in China, hence why we're blocking any connections from this country.

Sorry you operate your company this way but I invite you to seek for another company to run your customer service.

11. september 2024

Errors have been reported during the registration process, and after two days, the registration was finally successful, and then errors began to be reported during the process of binding the website domain name. At present, the domain name cannot be successfully bound, which is a bad experience.

SERENEWIG
Kina
Cirka 19 timer bruger appen
Crisp svarede 19. september 2024

Hey, very sorry for that but we don't accept any customers from China due to repetitive bad behaviours.

31. august 2024

xoá ngay bản đồ đường lưỡi bò đi nếu không tao sẽ rate 1* bằng tất cả store tao có. Hoàng Sa và Trường Sa là của Việt Nam!

GenTeeth
Vietnam
14 minutter bruger appen
Crisp svarede 19. september 2024

Hey! As explained through our support, we're not responsible for this as we use a 3rd-party map called Open Street Map. If you want to blame a company, please contact Open Street Map here : https://www.openstreetmap.org/help

19. december 2023

ei pysty poistaa

SPOLE
Finland
9 dage bruger appen
24. marts 2023

J'ai quitté Zendesk pour Crisp : l'une de meilleure décision de mon année !
J'ai un e-commerce (musebook.club) pour lequel j'avais besoin d'un chat facile à prendre à main et avec lequel je puisse être réactive comme avec mes DM sur Instagram. Et je l'ai trouvé avec Crisp !

Je reçois les messages de mes visiteurs en direct (au revoir les tickets par email !) et j'ai même pu, à plusieurs reprise, convertir des ventes sous mes yeux parce que j'ai pu répondre aux questions des client en instantanné grâce à l'app mobile de Crisp sur laquelle je reçois mes messages en direct.

J'ai même automatisé tout mon système d'échange-retour grâce à Bot que j'ai programmé (sans grandes connaissances) dans le chat !

Pour toutes ces raisons, et bien d'autres encore, je recommande Crisp à 2000%. Non, peut-être plutôt à 3000% en fait. Merci Crisp !
Angeline, utilisatrice heureuse

Muse
Canada
Cirka en måned bruger appen
Crisp svarede 28. marts 2023

Hey there,

Thank you so much for that extensive review, it means a lot to us. Happy to see you've been able to automate returns thanks to our bot :)

Recommending Crisp 3000% might be enough though 😂

Regards,

17. januar 2023

I have only had this app for 30 min and can already tell it is going to be my go-to chat application for my website. Everything I have been looking for is here.. Thank you!!

AVRG
USA
10 minutter bruger appen
Crisp svarede 16. marts 2023

Hey there!

Happy to see you feel the simple and clean user experience we're trying to create in the CX platform industry.

If you have any feedback or improvements to share with the team, feel free to contacts us 🙏🏼