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Saml kanaler og teams, og synkroniser kundedata fra e-handel – alt sammen på én platform.
Crisp er en AI-drevet helpdesk til e-handel, der hjælper små og mellemstore webshops over hele verden med øjeblikkeligt at komme i kontakt med købere eller potentielle kunder, der venter på hjælp. Med sine mange værktøjer i hurtig udvikling hjælper Crisp ejere af Shopify-butikker med at navigere i omnichannel-revolutionen i kraft af AI-chatbot, livechat og andre dedikerede e-handelsfunktioner til kundesupport. Brug Crisp til at skabe den perfekte oplevelse i din webshop.
- Saml 12 kanaler – mails, WhatsApp, Instagram-beskeder, Messenger, telefon m.m.
- Nem overdragelse fra AI-bots til mennesker, når AI kommer til kort
- Dedikeret FAQ-opbygger, der forsyner AI-agenter med data til at bygge stærke chatbots
- Specialtrænet AI-agent, der svarer dine kunder, som var den en del af dit team
- Køreklar AI-agent til flere kanaler, hvor du blot behøver at klikke på “Udgiv”
Indeholder maskinoversat tekst
Sprog
Engelsk, Dansk, Tysk, Spansk, Finsk, Fransk, ungarsk, Italiensk, Japansk, Hollandsk, Polsk, Portugisisk (Brasilien), rumænsk, russisk, Tyrkisk, og Kinesisk (forenklet)
Fungerer sammen med
- Betaling
- Aircall
- ChatGPT
- Gmail
- Klaviyo
Kategorier
Beskeder i realtid
Automatiske svar
Kanaler
Priser
Vælg det abonnement, der passer bedst til din virksomhed.
Eksterne gebyrer kan blive faktureret af Crisp separat i forhold til din Shopify-faktura. Få mere at vide
Gratis
Gratis
Funktioner
- 2 pladser
- Websitechat
- Synkronisering af Shopify-data
- Mobilapps
- Kontaktformular
Mini
$45 om måneden
Funktioner
- 4 pladser
- 5.000 brugerprofiler
- Automatiske chathilsner
- Ubegrænset historik
- Messenger
- Tilpasset maildomæne
- Integration med Outlook
- Integration med Gmail
14-dages gratis prøveperiode
Essentials
$95 om måneden
Funktioner
- 10 pladser
- 50.000 brugerprofiler
- 1 underindbakke
- Specialtrænet AI-agent
- Begrænsede AI-automatiseringer
- WhatsApp, Instagram og sms
- Klaviyo
14-dages gratis prøveperiode
Plus
$295 om måneden
10 USD pr. ekstra plads om måneden, 10 USD pr. ekstra underindbakke, 5 USD pr. 10.000 ekstra brugerprofiler om måneden
Funktioner
- 20 pladser
- 200.000 brugerprofiler
- 5 underindbakker
- Ubegrænsede AI-automatiseringer
- Ubegrænset AI-sitesøgning
- Avanceret analyse
- Kundeportal
- Og mere
14-dages gratis prøveperiode
Indeholder maskinoversat tekst
Alle gebyrer faktureres i USD. Tilbagevendende og brugsbaserede gebyrer faktureres hver 30. dag. Se alle prismuligheder
Anmeldelser (33)
Very hard to leave once you've registered... I'm unable to delete my account. The only option left is GDPR request... Seems to be made intentionally difficult!
I’m using Crisp.AI on the Essential plan to handle customer inquiries, and I’ve noticed that the Copilot feature doesn’t work as well as it should.
Previously, I used Gemini integrated with Gmail, and it consistently provided accurate answers, corrected my English grammar, and started emails in a more polite and professional way. Gemini also allowed me to introduce a custom prompt, and from there it generated a complete response. It always began with “Dear [Customer Name],” which added a personal touch.
By comparison, Crisp’s MagicReply feels limited. When I use Copilot under MagicReply, it only gives me a plain answer—it doesn’t draft a full email. The “Predict” option often provides incorrect information, while the “Friendly” and “Formal” options simply rephrase my own message without adding personalization.
Another drawback is how Crisp handles emails. In Gmail, it’s clear which messages are spam and which are real customers. On Crisp, they appear together, which makes management harder. Also, you can’t bulk-select and delete multiple emails—you have to open each one individually and mark it as resolved or unresolved. This is a clear UX issue, and the app would really benefit from a redesign.
Another boring issue is that you cannot send images or videos to your customer if the file size is not supported, I need to see the limit is very low.
The email formatation lacks the basic such as the font style and the font size. If you format your email outside, it will be completly unformated when you paste on Crisp. Also, no email search options.
I previously tried Tidio and stopped using it due to the price, but I have to admit it felt more polished and better developed compared to Crisp.
I am still tryng this app, but willing to give up. For a small business, it seems more work to set up it than to answer the customers using Gmail integrated with gemini.
Hello there,
I'm sorry to hear that your are having a bad experience logging into your account. Can you please reach out to our support on the chatbox (right corner of the page) on https://crisp.chat or email us on support@crisp.chat. We'll be happy to support you and resolve this issue.
Très bonne expérience avec Crisp. L'accompagnement a été efficace, ce qui nous a permis de revoir nos processus internes et de gagner un temps précieux.
We're more than happy to see our helpdesk platform has made you more efficient and productive!
Support
App-support leveres af Crisp.
Ressourcer
Denne udvikler tilbyder ikke direkte support på Dansk.
Lanceret
16. december 2022
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