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Centraliser kanaler, saml teams og synkroniser e-handelskundedata, alt på én platform.
Crisp er en AI-drevet e-handels helpdesk, der hjælper små og mellemstore onlinebutikker verden over med øjeblikkeligt at forbinde med købere eller potentielle kunder, der venter på hjælp. Med sit hurtigt udviklende værktøjssæt hjælper Crisp Shopify-butiksejere med at navigere i den omnichannel-revolution takket være AI-chatbot, live chat og andre dedikerede e-handelsfunktioner til kundesupport. Udnyt Crisp til at skabe den perfekte oplevelse for din e-handelsbutik.
- Centraliser 12 kanaler - e-mails, WhatsApp, Instagram DM, Messenger, Telefon, ...
- Nem AI-bots til menneskelig overdragelse, når AI ikke slår til
- Dedikeret FAQ-builder, der fodrer AI-agenter til at bygge kraftfulde chatbots
- Skræddersyet AI-agent, der svarer kunder, som om de er en del af dit team
- Klar-til-brug multikanal AI-agent, der bare kræver, at du trykker på "udgiv"
Indeholder maskinoversat tekst
- Højdepunkter
- Fungerer sammen med de nyeste temaer
Sprog
Engelsk, Dansk, Tysk, Spansk, Finsk, Fransk, ungarsk, Italiensk, Japansk, Hollandsk, Polsk, Portugisisk (Brasilien), rumænsk, russisk, Tyrkisk, og Kinesisk (forenklet)
Fungerer sammen med
- Betaling
- Klaviyo
- Gmail
- Aircall
- ChatGPT
Kategorier
Beskeder i realtid
Automatiske svar
Kanaler
Priser
Eksterne gebyrer kan blive faktureret af Crisp separat i forhold til din Shopify-faktura. Få mere at vide
Free
Gratis
- 2 pladser
- Website chat
- Shopify datasynkronisering
- Mobilapps
- Kontaktformular
Mini
$45 om måneden
- 4 pladser
- 5.000 brugerprofiler
- Automatiserede chat-hilsner
- Ubegrænset historik
- Messenger
- Brugerdefineret e-maildomæne
- Outlook-integration
- Gmail-integration
14-dages gratis prøveperiode
Essentials
$95 om måneden
- 10 pladser
- 50.000 brugerprofiler
- 1 underindbakke
- Skræddersyet AI-agent
- Begrænsede AI-automatiseringer
- WhatsApp, Instagram & SMS
- Klaviyo
14-dages gratis prøveperiode
Plus
$295 om måneden
10$ pr. ekstra plads / måned, 10$ pr. ekstra underindbakke, 5$ for 10.000 ekstra brugerprofiler / måned
- 20 pladser
- 200.000 brugerprofiler
- 5 underindbakker
- Ubegrænsede AI-automatiseringer
- Ubegrænset AI-sitesøgning
- Avanceret analyse
- Kundeportal
- &mere
14-dages gratis prøveperiode
Indeholder maskinoversat tekst
Alle gebyrer faktureres i USD. Tilbagevendende og brugsbaserede gebyrer faktureres hver 30. dag. Se alle prismuligheder
Anmeldelser (35)
I’m using Crisp.AI on the Essential plan to handle customer inquiries, and I’ve noticed that the Copilot feature doesn’t work as well as it should.
Previously, I used Gemini integrated with Gmail, and it consistently provided accurate answers, corrected my English grammar, and started emails in a more polite and professional way. Gemini also allowed me to introduce a custom prompt, and from there it generated a complete response. It always began with “Dear [Customer Name],” which added a personal touch.
By comparison, Crisp’s MagicReply feels limited. When I use Copilot under MagicReply, it only gives me a plain answer—it doesn’t draft a full email. The “Predict” option often provides incorrect information, while the “Friendly” and “Formal” options simply rephrase my own message without adding personalization.
Another drawback is how Crisp handles emails. In Gmail, it’s clear which messages are spam and which are real customers. On Crisp, they appear together, which makes management harder. Also, you can’t bulk-select and delete multiple emails—you have to open each one individually and mark it as resolved or unresolved. This is a clear UX issue, and the app would really benefit from a redesign.
Another boring issue is that you cannot send images or videos to your customer if the file size is not supported, I need to see the limit is very low.
The email formatation lacks the basic such as the font style and the font size. If you format your email outside, it will be completly unformated when you paste on Crisp. Also, no email search options.
I previously tried Tidio and stopped using it due to the price, but I have to admit it felt more polished and better developed compared to Crisp.
I am still tryng this app, but willing to give up. For a small business, it seems more work to set up it than to answer the customers using Gmail integrated with gemini.
Hello there,
I'm sorry to hear that your are having a bad experience logging into your account. Can you please reach out to our support on the chatbox (right corner of the page) on https://crisp.chat or email us on support@crisp.chat. We'll be happy to support you and resolve this issue.
Very hard to leave once you've registered... I'm unable to delete my account. The only option left is GDPR request... Seems to be made intentionally difficult!
La meilleur app chat, équipe bien plus réactive que d'autres logiciels. Nous les utilisons depuis le lancement.
Hey there,
Thank you for taking the time to leave a good review, happy to see our customer service app has helped you to scale your conversion rates and customer experience.
Being a Crisp user for 6 years, your review means a lot to us :)
Regards,
Support
Appsupport leveres af Crisp.
Lanceret
16. december 2022
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