Crisp ‑ Live Chat & AI Chatbot

Crisp ‑ Live Chat & AI Chatbot

Gratis abonnement tilgjengelig. Gratis prøveperiode tilgjengelig.
Vurdering (4,5)
Omtaler
Utvikler

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  • Fungerer med de nyeste temaene

Om denne appen

Lansert

16. desember 2022

Språk

Engelsk, Dansk, Tysk, Spansk, Finsk, Fransk, ungarsk, Italiensk, Japansk, Nederlandsk, Polsk, Portugisisk (Brasil), rumensk, russisk, Tyrkisk, og Kinesisk (forenklet)

Denne appen er ikke oversatt til Norsk (bokmål)

Fungerer med

Zapier, Make.com (ex integromat), Aircall, Slack, WhatsApp, Instagram

Centralize channels, gather teams, and synchronize e-commerce customer data, all in one platform.

Crisp is an e-commerce helpdesk that helps small and medium-sized online stores around the world instantly connect with buyers or prospects who are waiting for help. With its rapidly evolving suite of tools, Crisp helps Shopify store owners navigate the omnichannel revolution thanks to chatbot, live chat and other dedicated e-commerce features. Take advantage of chatbots, live chat, and other features to create the perfect experience for your e-commerce store.

Crisp is an e-commerce helpdesk that helps small and medium-sized online stores around the world instantly connect with buyers or prospects who are waiting for help. With its rapidly evolving suite of tools, Crisp helps Shopify store owners navigate the omnichannel revolution thanks to chatbot, live chat and other dedicated e-commerce features. Take advantage of chatbots, live chat, and other features to create the perfect experience for your e-commerce store. mer
  • Centralize 12 channels - emails, live chat, Instagram DM, Messenger, Phone, ...
  • Easy AI bots to Human handover to offer best of both worlds
  • Dedicated FAQ page builder that combines with chatbots
  • Chatbot builder with pre-built scenarios that helps solving customers' problems
  • Install Crisp Live Chat & Chatbots on Shopify in 30 seconds

Priser

Eksterne kostnader kan faktureres av Crisp separat fra Shopify-fakturaen. Finn ut mer

Basic

Gratis

  • 2 Seats
  • Live chat
  • Shopify data synchronization
  • Mobile apps
  • Contact form

Pro

$25 / måned

14-dagers gratis prøveperiode

  • Everything in Basic
  • 4 seats
  • 5 000 contacts
  • Unlimited History
  • Messenger
  • Emails
  • Slack
  • Pro-rated fees are charged once the trial has ended

Unlimited

$95 / måned

14-dagers gratis prøveperiode

5$ per 10 000 contacts, 10$ per additional agents, 55$ for dedicated Email IP, Enterprise plan available on request

  • Everything in Basic and Pro
  • 20 seats
  • 50 000 contacts
  • Chatbot
  • Knowledge base
  • Live Translate
  • Pro-rated fees are charged when trial ends

Basic

Gratis

  • 2 Seats
  • Live chat
  • Shopify data synchronization
  • Mobile apps
  • Contact form

Pro

$25 / måned

14-dagers gratis prøveperiode

  • Everything in Basic
  • 4 seats
  • 5 000 contacts
  • Unlimited History
  • Messenger
  • Emails
  • Slack
  • Pro-rated fees are charged once the trial has ended

Unlimited

$95 / måned

14-dagers gratis prøveperiode

5$ per 10 000 contacts, 10$ per additional agents, 55$ for dedicated Email IP, Enterprise plan available on request

  • Everything in Basic and Pro
  • 20 seats
  • 50 000 contacts
  • Chatbot
  • Knowledge base
  • Live Translate
  • Pro-rated fees are charged when trial ends

Alle kostnader faktureres i USD. Gjentagende og bruksbaserte kostnader faktureres hver 30. dag. Se alle prisalternativer

21 vurderinger

Samlet vurdering
4,5
Antall per vurderingsnivå
  • 86 % av vurderingene er 5 stjerner
  • 0 % av vurderingene er 4 stjerner
  • 5 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 10 % av vurderingene er 1 stjerner
19. desember 2023

ei pysty poistaa

SPOLE
Finland
9 dager bruker appen
21. juli 2023

The application is really easy to setup compared to other solutions we have tried. UX is great and lot of documentation to make the experience easier. Plus Crisp team is really reactive and friendly :)

Obsidian Piercing
Frankrike
6 måneder bruker appen
Crisp svarte 24. juli 2023

Super pleased to see you're having fun with our live chat and chatbot for Shopify store. We're working hard to make these helpdesk articles a true help so thank you for noticing it 🙏🏼

7. september 2023

Excelente App!

Tengo más de 2 años utilizando esta plataforma. En mi experiencia es la App que tiene más canales de comunicación para integrar.

Su chatbot es algo complejo de configurar, sin embargo tienen un equipo de soporte te brindan ayuda muy pronto y realmente te solucionan cualquier problema. Adicional, están abiertos a recibir comentarios y mejoras en su plataforma

Gelden Cosmeticos
Mexico
Over 1 år bruker appen
Crisp svarte 11. september 2023

Hey there!

Thank you very much for sharing your feedback about our Shopify app for customer service 🙏🏼

We're aware of the complexity of the bot builder and are working on a new version that will be live very soon :)

I'll get back to you once it's available for beta testing.

Thank you for using Crisp ✨

Antoine

12. september 2023

Je suis passé de Crisp à Zendesk principalement pour le fait de pouvoir avoir jusqu'à 20 agents pour le même tarif.
Là où Zendesk est une usine à gaz, Crisp est assez simple d'utilisation une fois son fonctionnement assimilé, légèrement différent (ne fonctionne pas avec des tickets mais avec des conversations).
Les outils d'automatisations permettent d'aller assez loin dans ce qu'il est possible de faire.
En bref, très pratique pour gérer le SAV, je pense rester longtemps :).

Basile
Frankrike
2 måneder bruker appen
Crisp svarte 13. september 2023

This is an awesome review, the team is super happy you've made the switch from Zendesk to Crisp and are enjoying your experience with us.

Thank you very much 🙏🏼

19. juli 2023

Après plusieurs années sur Zendesk, nous sommes ravis d’avoir tenté l’expérience CRISP. C’est un outil à la fois simple et super puissant pour gérer sa relation client (chat, mail, réseaux sociaux etc).

Facile à connecter et à paramétrer, facile à utiliser au quotidien pour toutes les équipes. Mais vraiment puissant avec la possibilité de créer des chatbots et de nombreux scenarios...

Gros plus, la team Crisp est super sympa, toujours disponible et ultra réactive

Plantes Pour Tous
Frankrike
5 måneder bruker appen
Crisp svarte 24. juli 2023

So glad to see that you're happy after switching from Zendesk. We really hope it's just the beginning of a fruitful collaboration between Crisp and Plantes Pour Tous 🤗.

Super happy to see you're leveraging the power of our chatbots to empower your Shopify store.

Om denne appen

Lansert

16. desember 2022

Språk

Engelsk, Dansk, Tysk, Spansk, Finsk, Fransk, ungarsk, Italiensk, Japansk, Nederlandsk, Polsk, Portugisisk (Brasil), rumensk, russisk, Tyrkisk, og Kinesisk (forenklet)

Denne appen er ikke oversatt til Norsk (bokmål)

Fungerer med

Zapier, Make.com (ex integromat), Aircall, Slack, WhatsApp, Instagram

Utviklet av Crisp

Om Crisp

4,5 gjennomsnittlig vurdering

1 år med bygging av apper for Shopify App Store

2 Boulevard de Launay, Nantes, 44100, FR

Brukerstøtte

Send en melding

support@crisp.chat

Denne utvikleren tilbyr ikke direkte støtte på Norsk (bokmål).

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