Crisp ‑ Live Chat & AI Chatbot

Crisp ‑ Live Chat & AI Chatbot

Priser
Gratis abonnement tilgjengelig. Gratis prøveperiode tilgjengelig.
Høydepunkter
Fungerer med de nyeste temaene
Vurdering
3,5 (28)
Utvikler
Crisp

Centralize channels, gather teams, and synchronize e-commerce customer data, all in one platform.

Crisp is an e-commerce helpdesk that helps small and medium-sized online stores around the world instantly connect with buyers or prospects who are waiting for help. With its rapidly evolving suite of tools, Crisp helps Shopify store owners navigate the omnichannel revolution thanks to chatbot, live chat and other dedicated e-commerce features. Take advantage of chatbots, live chat, and other features to create the perfect experience for your e-commerce store.

Crisp is an e-commerce helpdesk that helps small and medium-sized online stores around the world instantly connect with buyers or prospects who are waiting for help. With its rapidly evolving suite of tools, Crisp helps Shopify store owners navigate the omnichannel revolution thanks to chatbot, live chat and other dedicated e-commerce features. Take advantage of chatbots, live chat, and other features to create the perfect experience for your e-commerce store. mer
  • Centralize 12 channels - emails, live chat, Instagram DM, Messenger, Phone, ...
  • Easy AI bots to Human handover to offer best of both worlds
  • Dedicated FAQ page builder that combines with chatbots
  • Chatbot builder with pre-built scenarios that helps solving customers' problems
  • Install Crisp Live Chat & Chatbots on Shopify in 30 seconds
Høydepunkter
Fungerer med de nyeste temaene

Språk

Engelsk, Dansk, Tysk, Spansk, Finsk, Fransk, ungarsk, Italiensk, Japansk, Nederlandsk, Polsk, Portugisisk (Brasil), rumensk, russisk, Tyrkisk, og Kinesisk (forenklet)

Denne appen er ikke oversatt til Norsk (bokmål)

Fungerer med

Zapier, Make.com (ex integromat), Slack, WhatsApp, Instagram, Klaviyo

Sanntidsmeldinger

KI-chatroboter, Live chat, E-postchat, Talestøtte, Flere språk, Sanntidsoversettelse

Automatiserte svar

Vanlige spørsmål, Hilsener, Produktanbefalinger, Hurtigsvar, Bestillingsoppdateringer

Tilpasning

Farge og skrifttype, Emojier og klistremerker, Chatvindu, Åpningstider, Velkomstmeldinger, Chatknapper, Tagging, Chattilordning, Chatflyter, Agentavatar

Kanaler

E-postadresse, SMS, Live chat, Chatrobot, Telefon, Sosiale medier, Selvbetjent, Hjelpesenter, Kontaktskjema, Vanlige spørsmål

Arbeidsflytautomatisering

Svar automatisk, Svarmaler, Svar fra kunstig intelligens, Sammendrag fra kunstig intelligens, Billettutstedelse, Enhetlig innboks, Tilordne automatisk, Regelbaserte utløsere, Eskalering, Tagging, Oppdagelse av søppelpost, Sporing av bestilling, Kundevarsler, Spørreundersøkelser for tilbakemeldinger, Flere språk, Analyse, Rapporter

Priser

Eksterne kostnader kan faktureres av Crisp separat fra Shopify-fakturaen. Finn ut mer

Basic

Gratis

  • 2 Seats
  • Live chat
  • Shopify data synchronization
  • Mobile apps
  • Contact form

Pro

$25 / måned

  • Everything in Basic
  • 4 seats
  • 5 000 contacts
  • Unlimited History
  • Messenger
  • Emails
  • Slack
  • Pro-rated fees are charged once the trial has ended

14-dagers gratis prøveperiode

Unlimited

$95 / måned

5$ per 10 000 contacts, 10$ per additional agents, 55$ for dedicated Email IP, Enterprise plan available on request

  • Everything in Basic and Pro
  • 20 seats
  • 50 000 contacts
  • Chatbot
  • Knowledge base
  • Live Translate
  • Pro-rated fees are charged when trial ends

14-dagers gratis prøveperiode

Alle kostnader faktureres i USD. Gjentagende og bruksbaserte kostnader faktureres hver 30. dag. Se alle prisalternativer

Omtaler (28)

Samlet vurdering
3,5
Antall per vurderingsnivå
  • 75 % av vurderingene er 5 stjerner
  • 0 % av vurderingene er 4 stjerner
  • 4 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 21 % av vurderingene er 1 stjerner
23. september 2024

Je recommande Crisp à 200%, simple à installer et à prendre en main, assistance présente et au top, interconnexion avec l'ensemble de nos outils, et surtout n'importe qu'elle membre de votre équipe peut ensuite répondre aux demandes prospect/clients.

CODAGE Paris
Frankrike
Nesten 2 år bruker appen
11. september 2024

Errors have been reported during the registration process, and after two days, the registration was finally successful, and then errors began to be reported during the process of binding the website domain name. At present, the domain name cannot be successfully bound, which is a bad experience.

SERENEWIG
Kina
Rundt 1 måned bruker appen
Crisp svarte 19. september 2024

Hey, very sorry for that but we don't accept any customers from China due to repetitive bad behaviours.

4. juni 2024

I would definitely recommend Crisp. We bought a new ecommerce website and put it on shopify. Crisp was a go-to for our support team because it lets you handle tickets super easily, very user friendly and AI is just the cherry on the cake.

Petit Cube
Frankrike
7 måneder bruker appen
Crisp svarte 19. september 2024

Thank you very much! Glad to hear you're happy using our customer service management solution.

16. september 2024

We are surprised by the issues we encountered during the application process.

1. Our email has never been registered before, yet when we attempted to sign up, we were informed that registration was prohibited. This has prevented us from experiencing the service.
2. Additionally, the overall experience has been quite frustrating. I tried to use your own online chat software, but unfortunately, I did not receive any response.

We hope these issues can be addressed promptly.

Nimall
Hongkong SAR Kina
10 minutter bruker appen
Crisp svarte 19. september 2024

Hello Nimall,

Sorry for this bad experience but it seems you're trying to create an account from a country that we don't operate in. Explaining why your account can't be created.

We're sorry you couldn't sign up to Crisp. Could you please email us on support@crisp.chat and see how we could help you?

22. august 2024

It doesn't allow account creation. Why release the app?

中華翡翠網
Hongkong SAR Kina
4 minutter bruker appen
Crisp svarte 23. august 2024

Hello, we're sorry you had issues creating your account on Crisp. Could you please contact us from the chatbox on our website at https://crisp.chat and we'll be happy to help you get set up!

Alternatively, you can email us on support@crisp.chat

Brukerstøtte

Crisp kan besvare eventuelle spørsmål du har om Crisp ‑ Live Chat & AI Chatbot.

Utvikler

Crisp

2 Boulevard de Launay, Nantes, 44100, FR

Ressurser

Denne utvikleren tilbyr ikke direkte støtte på Norsk (bokmål).

Lansert

16. desember 2022

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