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Centraliseer kanalen, verzamel teams en synchroniseer e-commerce klantgegevens
Crisp is een AI-gestuurde helpdesk voor e-commerce die kleine en middelgrote online winkels wereldwijd helpt om direct contact te maken met kopers of potentiële klanten die op hulp wachten. Met zijn snelgroeiende reeks tools helpt Crisp Shopify-winkeliers de omnichannel-revolutie te navigeren dankzij een AI-chatbot, SMS, WhatsApp, Instagram en andere specifieke e-commerce functies voor klantenondersteuning. Profiteer van Crisp om de perfecte ervaring voor jouw e-commerce winkel te creëren.
- Centraliseer 12 kanalen – e-mails, WhatsApp, Instagram DM, Messenger, telefoon
- Eenvoudige overschakeling van AI naar mens als AI tekortschiet
- Toegewijde FAQ-builder die AI-agents voedt om krachtige chatbots te bouwen
- Op maat getrainde AI-agent die klanten beantwoordt als deel van je team
- Kant-en-klare multichannel AI-automatiseringen om meer gesprekken op te lossen
- Hoogtepunten
- Werkt met de nieuwste thema's
Talen
Engels, Deens, Duits, Spaans, Fins, Frans, Hongaars, Italiaans, Japans, Nederlands, Pools, Portugees (Brazilië), Roemeens, Russisch, Turks, en Chinees (vereenvoudigd)
Werkt met
- Checkout
- SMS
- Klaviyo
- Gmail
- Outlook
Categorieën
Berichten versturen in real time
Geautomatiseerde antwoorden
Kanalen
Prijs
Er kunnen door Crisp externe kosten in rekening worden gebracht, los van je Shopify-factuur. Meer informatie
Free
Gratis
- 2 gebruikers
- Websitechat
- Shopify gegevenssynchronisatie
- Mobiele apps
- Contactformulier
Mini
$45 /maand
- 4 gebruikers
- 5.000 gebruikersprofielen
- Geautomatiseerde chatgroeten
- Onbeperkte geschiedenis
- Messenger
- Aangepast e-maildomein
- Outlook & Gmail
Gratis proefperiode van 14 dagen
Essentials
$95 /maand
- 10 gebruikers
- 50.000 gebruikersprofielen
- 1 sub-inbox
- E-commerce AI-agent
- Beperkte AI-automatiseringen
- WhatsApp e Instagram
- Klaviyo
Gratis proefperiode van 14 dagen
Plus
$295 /maand
10$ per extra seat per maand, 10$ per extra sub-inbox, 5$ voor 10.000 extra gebruikersprofielen per maand.
- 20 gebruikers
- 200.000 gebruikersprofielen
- 5 sub-inboxes
- Onbeperkte AI-automatiseringen
- Onbeperkte AI-sitesearch
- Geavanceerde analyses
Gratis proefperiode van 14 dagen
Alle betalingen worden in USD gefactureerd. Terugkerende en op gebruik gebaseerde kosten worden om de 30 dagen gefactureerd. Alle prijsopties
Recensies (35)
I’m using Crisp.AI on the Essential plan to handle customer inquiries, and I’ve noticed that the Copilot feature doesn’t work as well as it should.
Previously, I used Gemini integrated with Gmail, and it consistently provided accurate answers, corrected my English grammar, and started emails in a more polite and professional way. Gemini also allowed me to introduce a custom prompt, and from there it generated a complete response. It always began with “Dear [Customer Name],” which added a personal touch.
By comparison, Crisp’s MagicReply feels limited. When I use Copilot under MagicReply, it only gives me a plain answer—it doesn’t draft a full email. The “Predict” option often provides incorrect information, while the “Friendly” and “Formal” options simply rephrase my own message without adding personalization.
Another drawback is how Crisp handles emails. In Gmail, it’s clear which messages are spam and which are real customers. On Crisp, they appear together, which makes management harder. Also, you can’t bulk-select and delete multiple emails—you have to open each one individually and mark it as resolved or unresolved. This is a clear UX issue, and the app would really benefit from a redesign.
Another boring issue is that you cannot send images or videos to your customer if the file size is not supported, I need to see the limit is very low.
The email formatation lacks the basic such as the font style and the font size. If you format your email outside, it will be completly unformated when you paste on Crisp. Also, no email search options.
I previously tried Tidio and stopped using it due to the price, but I have to admit it felt more polished and better developed compared to Crisp.
I am still tryng this app, but willing to give up. For a small business, it seems more work to set up it than to answer the customers using Gmail integrated with gemini.
Hello there,
I'm sorry to hear that your are having a bad experience logging into your account. Can you please reach out to our support on the chatbox (right corner of the page) on https://crisp.chat or email us on support@crisp.chat. We'll be happy to support you and resolve this issue.
Very hard to leave once you've registered... I'm unable to delete my account. The only option left is GDPR request... Seems to be made intentionally difficult!
Very professional and complete helpdesk Chat app.
New features and updates keep rolling out on a regular basis.
Keep up the good work guys!
Pieter-Willem
Founder Stoked
We're really glad to see our AI-powered helpdesk helps you with your customer support!
Ondersteuning
App-ondersteuning aangeboden door Crisp.
Hulpbronnen
Deze ontwikkelaar biedt geen directe ondersteuning in het Nederlands.
Geïntroduceerd
16 december 2022
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