Crisp ‑ Live Chat & Chatbot

Crisp ‑ Live Chat & Chatbot

Gratisplan tillgänglig. Prova gratis i 14 dagar. Ytterligare avgifter kan tillkomma.
Betyg (4,7)
Recensioner
Utvecklare

Höjdpunkter

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  • Fungerar med de senaste temana

Om appen

Lansering

16 december 2022

Språk

engelska, danska, tyska, spanska, finska, franska, ungerska, italienska, japanska, nederländska, polska, portugisiska (brasiliansk portugisiska), portugisiska (Portugal), rumänska, ryska, turkiska, och kinesiska (förenklad)

Fungerar med

Zapier, Make.com (ex integromat), Aircall, Slack, WhatsApp, Instagram

Centralize channels, gather teams, and synchronize e-commerce customer data, all in one platform.

Crisp is an e-commerce helpdesk that helps small and medium-sized online stores around the world instantly connect with buyers or prospects who are waiting for help. With its rapidly evolving suite of tools, Crisp helps Shopify store owners navigate the omnichannel revolution thanks to chatbot, live chat and other dedicated e-commerce features. Take advantage of chatbots, live chat, and other features to create the perfect experience for your e-commerce store.

Crisp is an e-commerce helpdesk that helps small and medium-sized online stores around the world instantly connect with buyers or prospects who are waiting for help. With its rapidly evolving suite of tools, Crisp helps Shopify store owners navigate the omnichannel revolution thanks to chatbot, live chat and other dedicated e-commerce features. Take advantage of chatbots, live chat, and other features to create the perfect experience for your e-commerce store. mer
  • Centralize 12 channels - emails, live chat, Instagram DM, Messenger, Phone, ...
  • Easy AI bots to Human handover to offer best of both worlds
  • Dedicated FAQ page builder that combines with chatbots
  • Chatbot builder with pre-built scenarios that helps solving customers' problems
  • Install Crisp Live Chat & Chatbots on Shopify in 30 seconds

Priser

Prova gratis i 14 dagar

Externa avgifter kan debiteras av Crisp separat från din Shopify-faktura. Mer information

Basic

Gratis

  • 2 Seats
  • Live chat
  • Shopify data synchronization
  • Mobile apps
  • Contact form

Pro

$25/månad

  • Everything in Basic
  • 4 seats
  • 5 000 contacts
  • Unlimited History
  • Messenger
  • Emails
  • Slack
  • Pro-rated fees are charged once the trial has ended

Unlimited

$95/månad

5$ per 10 000 contacts, 10$ per additional agents, 55$ for dedicated Email IP, Enterprise plan available on request

  • Everything in Basic and Pro
  • 20 seats
  • 50 000 contacts
  • Chatbot
  • Knowledge base
  • Live Translate
  • Pro-rated fees are charged when trial ends

Basic

Gratis

  • 2 Seats
  • Live chat
  • Shopify data synchronization
  • Mobile apps
  • Contact form

Pro

$25/månad

  • Everything in Basic
  • 4 seats
  • 5 000 contacts
  • Unlimited History
  • Messenger
  • Emails
  • Slack
  • Pro-rated fees are charged once the trial has ended

Unlimited

$95/månad

5$ per 10 000 contacts, 10$ per additional agents, 55$ for dedicated Email IP, Enterprise plan available on request

  • Everything in Basic and Pro
  • 20 seats
  • 50 000 contacts
  • Chatbot
  • Knowledge base
  • Live Translate
  • Pro-rated fees are charged when trial ends

Alla avgifter debiteras i USD. Återkommande och användningsbaserade avgifter faktureras var 30:e dag. Se alla prisalternativ

19 recensioner

Helhetsomdöme
4,7
Antal per omdömesnivå
  • 89 % av omdömena har 5 stjärnor
  • 0 % av omdömena har 4 stjärnor
  • 5 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 5 % av omdömena har 1 stjärnor
Redigerat 15 mars 2023

Works like a charm.
Easy to install and set up (barely 2 minutes), I'm still discovering all the capabilities but damn it goes well!
You can customize the chatbox in few tweaks to match it with your store theme.
The best feature to me is that I can apply tags to my customers to offer them the most dedicated and customised selling experience, matching their needs and anticipating their behaviour.
I will ensure to connect all my social accounts and create a help center to get a seamless messaging experience.

Definitely a go-to app if you want to step up the CX of your store

Marave Clothing
Frankrike
13 dagar användning av appen
Crisp svarade 16 mars 2023

Hey there,

Thank you very much for your nice words, we're glad to see you're happy with the product we are building.

Also, we'd love to get your feedback after you use our product intensively. Feel free to get in touch with our support team at any time 🙏🏼

17 januari 2023

I have only had this app for 30 min and can already tell it is going to be my go-to chat application for my website. Everything I have been looking for is here.. Thank you!!

AVRG
USA
Ungefär 2 månader användning av appen
Crisp svarade 16 mars 2023

Hey there!

Happy to see you feel the simple and clean user experience we're trying to create in the CX platform industry.

If you have any feedback or improvements to share with the team, feel free to contacts us 🙏🏼

22 februari 2023

Great app! Fast customer service. Might need some fine tuning in making it more easier to understand the overview of the interface / user-journey. Otherwise great app. Would recommend

vapegeek
Danmark
Ungefär 3 timmar användning av appen
Crisp svarade 22 februari 2023

Hey,

Antoine, CMO at Crisp here. Super happy you reverted back your review, I'm still happy to offer a free onboarding call to get you ready to create a best-in-class customer experience for your company.

Ping me at support(@)crisp.chat

Regards,

21 juli 2023

The application is really easy to setup compared to other solutions we have tried. UX is great and lot of documentation to make the experience easier. Plus Crisp team is really reactive and friendly :)

Obsidian Piercing
Frankrike
6 månader användning av appen
Crisp svarade 24 juli 2023

Super pleased to see you're having fun with our live chat and chatbot for Shopify store. We're working hard to make these helpdesk articles a true help so thank you for noticing it 🙏🏼

16 mars 2023

J'utilise Crisp avec Juliette depuis plus d'un an. Tu peux y aller les yeux fermés, le top selon moi. J'avais une autre solution dans ma start-up précédente & tout est plus simple & efficace ici. (en bonus, l'équipe est réactive et nous a accompagné pour rendre le support + performant)

Juliette
Frankrike
6 månader användning av appen
Crisp svarade 16 mars 2023

Hey there,

Happy to make it easy for online merchants in France to improve the way they are doing customer service 🙏🏼

We strive to make customer service human so your feedback means a lot to us, thank you 🥹

Regards,

Om appen

Lansering

16 december 2022

Språk

engelska, danska, tyska, spanska, finska, franska, ungerska, italienska, japanska, nederländska, polska, portugisiska (brasiliansk portugisiska), portugisiska (Portugal), rumänska, ryska, turkiska, och kinesiska (förenklad)

Fungerar med

Zapier, Make.com (ex integromat), Aircall, Slack, WhatsApp, Instagram

Skapad av Crisp

Om Crisp

4,7 i genomsnittligt betyg

Har skapat appar för Shopifys appbutik i 1 år

Support

Skicka ett meddelande

support@crisp.chat

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