Crisp ‑ Live Chat & AI Chatbot

Crisp ‑ Live Chat & AI Chatbot

Priser
Gratisplan tillgänglig. Gratis testversion tillgänglig.
Höjdpunkter
Fungerar med de senaste temana
Betyg
4,2 (24)
Utvecklare
Crisp

Centralize channels, gather teams, and synchronize e-commerce customer data, all in one platform.

Crisp is an e-commerce helpdesk that helps small and medium-sized online stores around the world instantly connect with buyers or prospects who are waiting for help. With its rapidly evolving suite of tools, Crisp helps Shopify store owners navigate the omnichannel revolution thanks to chatbot, live chat and other dedicated e-commerce features. Take advantage of chatbots, live chat, and other features to create the perfect experience for your e-commerce store.

Crisp is an e-commerce helpdesk that helps small and medium-sized online stores around the world instantly connect with buyers or prospects who are waiting for help. With its rapidly evolving suite of tools, Crisp helps Shopify store owners navigate the omnichannel revolution thanks to chatbot, live chat and other dedicated e-commerce features. Take advantage of chatbots, live chat, and other features to create the perfect experience for your e-commerce store. mer
  • Centralize 12 channels - emails, live chat, Instagram DM, Messenger, Phone, ...
  • Easy AI bots to Human handover to offer best of both worlds
  • Dedicated FAQ page builder that combines with chatbots
  • Chatbot builder with pre-built scenarios that helps solving customers' problems
  • Install Crisp Live Chat & Chatbots on Shopify in 30 seconds

Innehåller oöversatt text

Visa översättning
Höjdpunkter
Fungerar med de senaste temana

Lansering

16 december 2022

Språk

engelska, danska, tyska, spanska, finska, franska, ungerska, italienska, japanska, nederländska, polska, portugisiska (brasiliansk portugisiska), rumänska, ryska, turkiska, och kinesiska (förenklad)

Denna app finns inte översatt till svenska

Fungerar med

Zapier, Make.com (ex integromat), Aircall, Slack, WhatsApp, Instagram

Priser

Externa avgifter kan debiteras av Crisp separat från din Shopify-faktura. Mer information

Basic

Gratis

  • 2 Seats
  • Live chat
  • Shopify data synchronization
  • Mobile apps
  • Contact form

Pro

$25 /månad

  • Everything in Basic
  • 4 seats
  • 5 000 contacts
  • Unlimited History
  • Messenger
  • Emails
  • Slack
  • Pro-rated fees are charged once the trial has ended

Prova gratis i 14 dagar

Unlimited

$95 /månad

5$ per 10 000 contacts, 10$ per additional agents, 55$ for dedicated Email IP, Enterprise plan available on request

  • Everything in Basic and Pro
  • 20 seats
  • 50 000 contacts
  • Chatbot
  • Knowledge base
  • Live Translate
  • Pro-rated fees are charged when trial ends

Prova gratis i 14 dagar

Basic

Gratis

  • 2 Seats
  • Live chat
  • Shopify data synchronization
  • Mobile apps
  • Contact form

Pro

$25 /månad

  • Everything in Basic
  • 4 seats
  • 5 000 contacts
  • Unlimited History
  • Messenger
  • Emails
  • Slack
  • Pro-rated fees are charged once the trial has ended

Prova gratis i 14 dagar

Unlimited

$95 /månad

5$ per 10 000 contacts, 10$ per additional agents, 55$ for dedicated Email IP, Enterprise plan available on request

  • Everything in Basic and Pro
  • 20 seats
  • 50 000 contacts
  • Chatbot
  • Knowledge base
  • Live Translate
  • Pro-rated fees are charged when trial ends

Prova gratis i 14 dagar

Innehåller oöversatt text

Visa översättning

Alla avgifter debiteras i USD. Återkommande och användningsbaserade avgifter faktureras var 30:e dag. Se alla prisalternativ

Recensioner (24)

Helhetsomdöme
4,2
Antal per omdömesnivå
  • 83 % av omdömena har 5 stjärnor
  • 0 % av omdömena har 4 stjärnor
  • 4 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 13 % av omdömena har 1 stjärnor
4 juni 2024

I would definitely recommend Crisp. We bought a new ecommerce website and put it on shopify. Crisp was a go-to for our support team because it lets you handle tickets super easily, very user friendly and AI is just the cherry on the cake.

Petit Cube
Frankrike
7 månader användning av appen
18 juni 2024

It doesn't work, I uninstalled it but it still keeps showing up

daiswimwear
Storbritannien
Ungefär 2 månader användning av appen
22 maj 2024

je recommande à 100% CRISP le support et incroyablement réactif!
j'ai été accompagné à chaque étapes.
Merci!

OLALA Paris
Frankrike
Ungefär en månad användning av appen
21 juli 2023

The application is really easy to setup compared to other solutions we have tried. UX is great and lot of documentation to make the experience easier. Plus Crisp team is really reactive and friendly :)

Obsidian Piercing
Frankrike
6 månader användning av appen
Crisp svarade 24 juli 2023

Super pleased to see you're having fun with our live chat and chatbot for Shopify store. We're working hard to make these helpdesk articles a true help so thank you for noticing it 🙏🏼

19 juli 2023

Après plusieurs années sur Zendesk, nous sommes ravis d’avoir tenté l’expérience CRISP. C’est un outil à la fois simple et super puissant pour gérer sa relation client (chat, mail, réseaux sociaux etc).

Facile à connecter et à paramétrer, facile à utiliser au quotidien pour toutes les équipes. Mais vraiment puissant avec la possibilité de créer des chatbots et de nombreux scenarios...

Gros plus, la team Crisp est super sympa, toujours disponible et ultra réactive

Plantes Pour Tous
Frankrike
5 månader användning av appen
Crisp svarade 24 juli 2023

So glad to see that you're happy after switching from Zendesk. We really hope it's just the beginning of a fruitful collaboration between Crisp and Plantes Pour Tous 🤗.

Super happy to see you're leveraging the power of our chatbots to empower your Shopify store.

Support

Crisp kan svara på eventuella frågor du har om Crisp ‑ Live Chat & AI Chatbot.

Utvecklare

Crisp

2 Boulevard de Launay, Nantes, 44100, FR

Resurser

Den här utvecklaren erbjuder inte direkt support på Svenska.

Fler appar som den här

4,7 av 5 stjärnor 1875 recensioner totalt Gratisplan tillgänglig
Kundservice med Live Chat, Chatbot, Helpdesk, Messenger
4,3 av 5 stjärnor 699 recensioner totalt Gratis testversion tillgänglig
Support gjord enkel och skalbar.
5,0 av 5 stjärnor 245 recensioner totalt Gratisplan tillgänglig
Live chat-app. Live chat-supportcenter för kundsupport

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