Crisp ‑ Live Chat & AI Chatbot

Crisp ‑ Live Chat & AI Chatbot

Ücretsiz plan mevcut. 14 günlük ücretsiz deneme.
Puan (4,5)
Değerlendirmeler
Geliştirici

Öne çıkanlar

İşletmeniz için tasarlandı
  • En yeni temalarla çalışır

Bu uygulama hakkında

Yayınlanma

16 Aralık 2022

Diller

İngilizce, Danca, Almanca, İspanyolca, Fince, Fransızca, Macarca, İtalyanca, Japonca, Felemenkçe, Lehçe, Portekizce (Brezilya), Rumence, Rusça, Türkçeve Basitleştirilmiş Çince

Şunlarla birlikte çalışır:

Zapier, Make.com (ex integromat), Aircall, Slack, WhatsApp, Instagram

Centralize channels, gather teams, and synchronize e-commerce customer data, all in one platform.

Crisp is an e-commerce helpdesk that helps small and medium-sized online stores around the world instantly connect with buyers or prospects who are waiting for help. With its rapidly evolving suite of tools, Crisp helps Shopify store owners navigate the omnichannel revolution thanks to chatbot, live chat and other dedicated e-commerce features. Take advantage of chatbots, live chat, and other features to create the perfect experience for your e-commerce store.

Crisp is an e-commerce helpdesk that helps small and medium-sized online stores around the world instantly connect with buyers or prospects who are waiting for help. With its rapidly evolving suite of tools, Crisp helps Shopify store owners navigate the omnichannel revolution thanks to chatbot, live chat and other dedicated e-commerce features. Take advantage of chatbots, live chat, and other features to create the perfect experience for your e-commerce store. daha fazla
  • Centralize 12 channels - emails, live chat, Instagram DM, Messenger, Phone, ...
  • Easy AI bots to Human handover to offer best of both worlds
  • Dedicated FAQ page builder that combines with chatbots
  • Chatbot builder with pre-built scenarios that helps solving customers' problems
  • Install Crisp Live Chat & Chatbots on Shopify in 30 seconds

Fiyatlandırma

14 günlük ücretsiz deneme

Harici ücretler Crisp tarafından Shopify faturanızdan ayrı olarak faturalandırılabilir. Daha fazla bilgi

Basic

Ücretsiz

  • 2 Seats
  • Live chat
  • Shopify data synchronization
  • Mobile apps
  • Contact form

Pro

ayda $25

  • Everything in Basic
  • 4 seats
  • 5 000 contacts
  • Unlimited History
  • Messenger
  • Emails
  • Slack
  • Pro-rated fees are charged once the trial has ended

Unlimited

ayda $95

5$ per 10 000 contacts, 10$ per additional agents, 55$ for dedicated Email IP, Enterprise plan available on request

  • Everything in Basic and Pro
  • 20 seats
  • 50 000 contacts
  • Chatbot
  • Knowledge base
  • Live Translate
  • Pro-rated fees are charged when trial ends

Basic

Ücretsiz

  • 2 Seats
  • Live chat
  • Shopify data synchronization
  • Mobile apps
  • Contact form

Pro

ayda $25

  • Everything in Basic
  • 4 seats
  • 5 000 contacts
  • Unlimited History
  • Messenger
  • Emails
  • Slack
  • Pro-rated fees are charged once the trial has ended

Unlimited

ayda $95

5$ per 10 000 contacts, 10$ per additional agents, 55$ for dedicated Email IP, Enterprise plan available on request

  • Everything in Basic and Pro
  • 20 seats
  • 50 000 contacts
  • Chatbot
  • Knowledge base
  • Live Translate
  • Pro-rated fees are charged when trial ends

Tüm ücretler USD cinsinden faturalandırılır. Yinelenen ve kullanıma dayalı ücretler 30 günde bir faturalandırılır. Tüm fiyatlandırma seçeneklerini göster

21 değerlendirme

Toplam puan
4,5
Puan düzeyi başına sayılar
  • Puanların %86 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %0 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %5 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %0 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %10 oranındaki bölümü, 1 yıldıza sahip
21 Temmuz 2023

The application is really easy to setup compared to other solutions we have tried. UX is great and lot of documentation to make the experience easier. Plus Crisp team is really reactive and friendly :)

Obsidian Piercing
Fransa
Uygulamayı kullanma süresi:6 ay
Crisp yanıt 24 Temmuz 2023

Super pleased to see you're having fun with our live chat and chatbot for Shopify store. We're working hard to make these helpdesk articles a true help so thank you for noticing it 🙏🏼

12 Eylül 2023

Je suis passé de Crisp à Zendesk principalement pour le fait de pouvoir avoir jusqu'à 20 agents pour le même tarif.
Là où Zendesk est une usine à gaz, Crisp est assez simple d'utilisation une fois son fonctionnement assimilé, légèrement différent (ne fonctionne pas avec des tickets mais avec des conversations).
Les outils d'automatisations permettent d'aller assez loin dans ce qu'il est possible de faire.
En bref, très pratique pour gérer le SAV, je pense rester longtemps :).

Basile
Fransa
Uygulamayı kullanma süresi:2 ay
Crisp yanıt 13 Eylül 2023

This is an awesome review, the team is super happy you've made the switch from Zendesk to Crisp and are enjoying your experience with us.

Thank you very much 🙏🏼

7 Eylül 2023

Excelente App!

Tengo más de 2 años utilizando esta plataforma. En mi experiencia es la App que tiene más canales de comunicación para integrar.

Su chatbot es algo complejo de configurar, sin embargo tienen un equipo de soporte te brindan ayuda muy pronto y realmente te solucionan cualquier problema. Adicional, están abiertos a recibir comentarios y mejoras en su plataforma

Gelden Cosmeticos
Meksika
Uygulamayı kullanma süresi:1 yıldan fazla
Crisp yanıt 11 Eylül 2023

Hey there!

Thank you very much for sharing your feedback about our Shopify app for customer service 🙏🏼

We're aware of the complexity of the bot builder and are working on a new version that will be live very soon :)

I'll get back to you once it's available for beta testing.

Thank you for using Crisp ✨

Antoine

15 Mart 2023 tarihinde düzenlendi

Works like a charm.
Easy to install and set up (barely 2 minutes), I'm still discovering all the capabilities but damn it goes well!
You can customize the chatbox in few tweaks to match it with your store theme.
The best feature to me is that I can apply tags to my customers to offer them the most dedicated and customised selling experience, matching their needs and anticipating their behaviour.
I will ensure to connect all my social accounts and create a help center to get a seamless messaging experience.

Definitely a go-to app if you want to step up the CX of your store

Marave Clothing
Fransa
Uygulamayı kullanma süresi:13 gün
Crisp yanıt 16 Mart 2023

Hey there,

Thank you very much for your nice words, we're glad to see you're happy with the product we are building.

Also, we'd love to get your feedback after you use our product intensively. Feel free to get in touch with our support team at any time 🙏🏼

19 Aralık 2023

ei pysty poistaa

SPOLE
Finlandiya
Uygulamayı kullanma süresi:9 gün

Bu uygulama hakkında

Yayınlanma

16 Aralık 2022

Diller

İngilizce, Danca, Almanca, İspanyolca, Fince, Fransızca, Macarca, İtalyanca, Japonca, Felemenkçe, Lehçe, Portekizce (Brezilya), Rumence, Rusça, Türkçeve Basitleştirilmiş Çince

Şunlarla birlikte çalışır:

Zapier, Make.com (ex integromat), Aircall, Slack, WhatsApp, Instagram

Tasarlayan: Crisp

Crisp hakkında

Ortalama puan: 4,5

Shopify App Store için uygulama oluşturmada 1 yıllık deneyim

2 Boulevard de Launay, Nantes, 44100, FR

Destek

Mesaj gönderin

support@crisp.chat

Bu geliştirici doğrudan Türkçe destek sunmuyor.

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