Crisp ‑ Live Chat & Chatbot

Crisp ‑ Live Chat & Chatbot

提供免费套餐。 14 天免费试用。 可能收取其他费用。
评分(4.7)
评论
开发人员

亮点

专为满足您的业务需求而打造
  • 适用于最新模板

关于此应用

推出日期

2022年12月16日

语言

英语, 丹麦语, 德语, 西班牙语, 芬兰语, 法语, 匈牙利语, 意大利语, 日语, 荷兰语, 波兰语, 葡萄牙语(巴西), 葡萄牙语(葡萄牙), 罗马尼亚语, 俄语, 土耳其语,以及 简体中文

适配以下产品:

Zapier, Make.com (ex integromat), Aircall, Slack, WhatsApp, Instagram

Centralize channels, gather teams, and synchronize e-commerce customer data, all in one platform.

Crisp is an e-commerce helpdesk that helps small and medium-sized online stores around the world instantly connect with buyers or prospects who are waiting for help. With its rapidly evolving suite of tools, Crisp helps Shopify store owners navigate the omnichannel revolution thanks to chatbot, live chat and other dedicated e-commerce features. Take advantage of chatbots, live chat, and other features to create the perfect experience for your e-commerce store.

Crisp is an e-commerce helpdesk that helps small and medium-sized online stores around the world instantly connect with buyers or prospects who are waiting for help. With its rapidly evolving suite of tools, Crisp helps Shopify store owners navigate the omnichannel revolution thanks to chatbot, live chat and other dedicated e-commerce features. Take advantage of chatbots, live chat, and other features to create the perfect experience for your e-commerce store. 更多
  • Centralize 12 channels - emails, live chat, Instagram DM, Messenger, Phone, ...
  • Easy AI bots to Human handover to offer best of both worlds
  • Dedicated FAQ page builder that combines with chatbots
  • Chatbot builder with pre-built scenarios that helps solving customers' problems
  • Install Crisp Live Chat & Chatbots on Shopify in 30 seconds

定价

14 天免费试用

外部费用可能由 Crisp 收取,不会计入您的 Shopify 发票。 详细了解

Basic

免费

  • 2 Seats
  • Live chat
  • Shopify data synchronization
  • Mobile apps
  • Contact form

Pro

$25/月

  • Everything in Basic
  • 4 seats
  • 5 000 contacts
  • Unlimited History
  • Messenger
  • Emails
  • Slack
  • Pro-rated fees are charged once the trial has ended

Unlimited

$95/月

5$ per 10 000 contacts, 10$ per additional agents, 55$ for dedicated Email IP, Enterprise plan available on request

  • Everything in Basic and Pro
  • 20 seats
  • 50 000 contacts
  • Chatbot
  • Knowledge base
  • Live Translate
  • Pro-rated fees are charged when trial ends

Basic

免费

  • 2 Seats
  • Live chat
  • Shopify data synchronization
  • Mobile apps
  • Contact form

Pro

$25/月

  • Everything in Basic
  • 4 seats
  • 5 000 contacts
  • Unlimited History
  • Messenger
  • Emails
  • Slack
  • Pro-rated fees are charged once the trial has ended

Unlimited

$95/月

5$ per 10 000 contacts, 10$ per additional agents, 55$ for dedicated Email IP, Enterprise plan available on request

  • Everything in Basic and Pro
  • 20 seats
  • 50 000 contacts
  • Chatbot
  • Knowledge base
  • Live Translate
  • Pro-rated fees are charged when trial ends

所有费用均以USD结算。 定期费用和基于使用情况的费用每 30 天收取一次。 查看所有定价选项

19 条评论

整体评分
4.7
每个评分等级的数量
  • 89% 的评分是 5 星
  • 0% 的评分是 4 星
  • 5% 的评分是 3 星
  • 0% 的评分是 2 星
  • 5% 的评分是 1 星
编辑时间:2023年3月15日

Works like a charm.
Easy to install and set up (barely 2 minutes), I'm still discovering all the capabilities but damn it goes well!
You can customize the chatbox in few tweaks to match it with your store theme.
The best feature to me is that I can apply tags to my customers to offer them the most dedicated and customised selling experience, matching their needs and anticipating their behaviour.
I will ensure to connect all my social accounts and create a help center to get a seamless messaging experience.

Definitely a go-to app if you want to step up the CX of your store

Marave Clothing
法国
13天 人在使用应用
Crisp已回复 2023年3月16日

Hey there,

Thank you very much for your nice words, we're glad to see you're happy with the product we are building.

Also, we'd love to get your feedback after you use our product intensively. Feel free to get in touch with our support team at any time 🙏🏼

2023年1月17日

I have only had this app for 30 min and can already tell it is going to be my go-to chat application for my website. Everything I have been looking for is here.. Thank you!!

AVRG
美国
大约2个月 人在使用应用
Crisp已回复 2023年3月16日

Hey there!

Happy to see you feel the simple and clean user experience we're trying to create in the CX platform industry.

If you have any feedback or improvements to share with the team, feel free to contacts us 🙏🏼

2023年2月22日

Great app! Fast customer service. Might need some fine tuning in making it more easier to understand the overview of the interface / user-journey. Otherwise great app. Would recommend

vapegeek
丹麦
大约3小时 人在使用应用
Crisp已回复 2023年2月22日

Hey,

Antoine, CMO at Crisp here. Super happy you reverted back your review, I'm still happy to offer a free onboarding call to get you ready to create a best-in-class customer experience for your company.

Ping me at support(@)crisp.chat

Regards,

2023年7月21日

The application is really easy to setup compared to other solutions we have tried. UX is great and lot of documentation to make the experience easier. Plus Crisp team is really reactive and friendly :)

Obsidian Piercing
法国
6个月 人在使用应用
Crisp已回复 2023年7月24日

Super pleased to see you're having fun with our live chat and chatbot for Shopify store. We're working hard to make these helpdesk articles a true help so thank you for noticing it 🙏🏼

2023年3月16日

J'utilise Crisp avec Juliette depuis plus d'un an. Tu peux y aller les yeux fermés, le top selon moi. J'avais une autre solution dans ma start-up précédente & tout est plus simple & efficace ici. (en bonus, l'équipe est réactive et nous a accompagné pour rendre le support + performant)

Juliette
法国
6个月 人在使用应用
Crisp已回复 2023年3月16日

Hey there,

Happy to make it easy for online merchants in France to improve the way they are doing customer service 🙏🏼

We strive to make customer service human so your feedback means a lot to us, thank you 🥹

Regards,

关于此应用

推出日期

2022年12月16日

语言

英语, 丹麦语, 德语, 西班牙语, 芬兰语, 法语, 匈牙利语, 意大利语, 日语, 荷兰语, 波兰语, 葡萄牙语(巴西), 葡萄牙语(葡萄牙), 罗马尼亚语, 俄语, 土耳其语,以及 简体中文

适配以下产品:

Zapier, Make.com (ex integromat), Aircall, Slack, WhatsApp, Instagram

由 Crisp 开发

关于 Crisp

平均评分 4.7

在为 Shopify 应用商店开发应用方面有 1 年的经验

支持

发送消息

support@crisp.chat

此开发者不提供直接的简体中文支持。

更多此类应用

4.7 星(满分 5 星) 总共 1701 条评论 提供免费套餐
Live Chat boosted with Chatbots for the best customer support
4.4 星(满分 5 星) 总共 628 条评论 7 天免费试用
Happier customers. Easier workflows. Faster revenue growth.
4.8 星(满分 5 星) 总共 231 条评论 14 天免费试用
Convert more customers w/ AI powered helpdesk and live chat