配图图库
集中渠道，汇集团队，同步电子商务客户数据，全部在一个平台上。
Crisp 是一个由 AI 驱动的电子商务帮助台，帮助全球中小型在线商店即时与等待帮助的买家或潜在客户连接。 凭借其快速发展的工具套件，Crisp 帮助 Shopify 店主通过 AI 聊天机器人、实时聊天和其他专门用于客户支持的电子商务功能，驾驭全渠道革命。 利用 Crisp 为您的电子商务商店创造完美的体验。
- 集中 12 个渠道 - 电子邮件、WhatsApp、Instagram DM、Messenger、电话，...
- 当 AI 无法胜任时，轻松将 AI 机器人交给人工处理
- 专用的 FAQ 构建器，供 AI 代理使用，构建强大的聊天机器人
- 定制训练的 AI 代理，像您的团队成员一样回应客户
- 即用型多渠道 AI 代理，只需点击“发布”
包含自动翻译的文本
- 亮点
- 适用于最新模板
语言
英语， 丹麦语， 德语， 西班牙语， 芬兰语， 法语， 匈牙利语， 意大利语， 日语， 荷兰语， 波兰语， 葡萄牙语（巴西）， 罗马尼亚语， 俄语， 土耳其语，以及 简体中文
适配以下产品：
- 结账
- Klaviyo
- Gmail
- Aircall
- ChatGPT
类别
定价
外部费用可能由 Crisp 收取，不会计入您的 Shopify 发票。 详细了解
Free
免费
- 2 个席位
- 网站聊天
- Shopify 数据同步
- 移动应用
- 联系表单
Mini
$45 /月
- 4 个席位
- 5,000 个用户档案
- 自动聊天问候
- 无限历史
- Messenger
- 自定义电子邮件域
- Outlook 集成
- Gmail 集成
14 天免费试用
Essentials
$95 /月
- 10 个席位
- 50,000 个用户档案
- 1 个子收件箱
- 定制训练 AI 代理
- 有限的 AI 自动化
- WhatsApp、Instagram 和 SMS
- Klaviyo
14 天免费试用
Plus
$295 /月
每增加一个席位 10 美元/月，每增加一个子收件箱 10 美元，每增加 10,000 个用户档案 5 美元/月
- 20 个席位
- 200,000 个用户档案
- 5 个子收件箱
- 无限 AI 自动化
- 无限 AI 站内搜索
- 高级分析
- 客户门户
- 更多
14 天免费试用
评论 (35)
I’m using Crisp.AI on the Essential plan to handle customer inquiries, and I’ve noticed that the Copilot feature doesn’t work as well as it should.
Previously, I used Gemini integrated with Gmail, and it consistently provided accurate answers, corrected my English grammar, and started emails in a more polite and professional way. Gemini also allowed me to introduce a custom prompt, and from there it generated a complete response. It always began with “Dear [Customer Name],” which added a personal touch.
By comparison, Crisp’s MagicReply feels limited. When I use Copilot under MagicReply, it only gives me a plain answer—it doesn’t draft a full email. The “Predict” option often provides incorrect information, while the “Friendly” and “Formal” options simply rephrase my own message without adding personalization.
Another drawback is how Crisp handles emails. In Gmail, it’s clear which messages are spam and which are real customers. On Crisp, they appear together, which makes management harder. Also, you can’t bulk-select and delete multiple emails—you have to open each one individually and mark it as resolved or unresolved. This is a clear UX issue, and the app would really benefit from a redesign.
Another boring issue is that you cannot send images or videos to your customer if the file size is not supported, I need to see the limit is very low.
The email formatation lacks the basic such as the font style and the font size. If you format your email outside, it will be completly unformated when you paste on Crisp. Also, no email search options.
I previously tried Tidio and stopped using it due to the price, but I have to admit it felt more polished and better developed compared to Crisp.
I am still tryng this app, but willing to give up. For a small business, it seems more work to set up it than to answer the customers using Gmail integrated with gemini.
Hello there,
I'm sorry to hear that your are having a bad experience logging into your account. Can you please reach out to our support on the chatbox (right corner of the page) on https://crisp.chat or email us on support@crisp.chat. We'll be happy to support you and resolve this issue.
Very hard to leave once you've registered... I'm unable to delete my account. The only option left is GDPR request... Seems to be made intentionally difficult!
La meilleur app chat, équipe bien plus réactive que d'autres logiciels. Nous les utilisons depuis le lancement.
Hey there,
Thank you for taking the time to leave a good review, happy to see our customer service app has helped you to scale your conversion rates and customer experience.
Being a Crisp user for 6 years, your review means a lot to us :)
Regards,
支持
应用支持由 Crisp 提供。
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