Crisp ‑ Live Chat & AI Chatbot

Crisp ‑ Live Chat & AI Chatbot

定價
提供免費方案。 提供免費試用。
特色
可與最新佈景主題搭配使用
評分
3.5 (28)
開發者
Crisp

Centralize channels, gather teams, and synchronize e-commerce customer data, all in one platform.

Crisp is an e-commerce helpdesk that helps small and medium-sized online stores around the world instantly connect with buyers or prospects who are waiting for help. With its rapidly evolving suite of tools, Crisp helps Shopify store owners navigate the omnichannel revolution thanks to chatbot, live chat and other dedicated e-commerce features. Take advantage of chatbots, live chat, and other features to create the perfect experience for your e-commerce store.

Crisp is an e-commerce helpdesk that helps small and medium-sized online stores around the world instantly connect with buyers or prospects who are waiting for help. With its rapidly evolving suite of tools, Crisp helps Shopify store owners navigate the omnichannel revolution thanks to chatbot, live chat and other dedicated e-commerce features. Take advantage of chatbots, live chat, and other features to create the perfect experience for your e-commerce store. 更多
  • Centralize 12 channels - emails, live chat, Instagram DM, Messenger, Phone, ...
  • Easy AI bots to Human handover to offer best of both worlds
  • Dedicated FAQ page builder that combines with chatbots
  • Chatbot builder with pre-built scenarios that helps solving customers' problems
  • Install Crisp Live Chat & Chatbots on Shopify in 30 seconds
特色
可與最新佈景主題搭配使用

語言

英文、 丹麥文、 德文、 西班牙文、 芬蘭文、 法文、 匈牙利文、 義大利文、 日文、 荷蘭文、 波蘭文、 葡萄牙文 (巴西)、 羅馬尼亞文、 俄文、 土耳其文,以及 簡體中文

這項應用程式尚未翻譯成繁體中文

可與以下項目搭配使用

Zapier, Make.com (ex integromat), Slack, WhatsApp, Instagram, Klaviyo

即時傳訊

AI 聊天機器人, 即時訊息, 電子郵件聊天, 語音支援服務, 多國語言, 即時翻譯

自動回覆

常見問題, 招呼語, 商品推薦, 快速回覆, 訂單最新資訊

自訂

顏色和字型, 表情符號和貼圖, 聊天視窗, 營業時間, 歡迎訊息, 聊天按鈕, 標記, 指派聊天, 聊天流程, 專員顯示圖片

管道

電子郵件, 簡訊, 即時訊息, 聊天機器人, 電話, 社群媒體, 自助, 說明中心, 聯絡表單, 常見問題

工作流程自動化

自動回覆, 回覆範本, AI 回覆, AI 摘要, 票務, 整合收件匣, 自動指派, 規則式觸發條件, 升級, 標記, 垃圾郵件偵測, 追蹤訂單, 顧客通知, 意見回饋問卷, 多國語言, 分析, 報告

定價

Crisp 可能另外收取費用,並開立 Shopify 以外的其他發票。 瞭解詳情

Basic

免費

  • 2 Seats
  • Live chat
  • Shopify data synchronization
  • Mobile apps
  • Contact form

Pro

$25 /月

  • Everything in Basic
  • 4 seats
  • 5 000 contacts
  • Unlimited History
  • Messenger
  • Emails
  • Slack
  • Pro-rated fees are charged once the trial has ended

14 天免費試用

Unlimited

$95 /月

5$ per 10 000 contacts, 10$ per additional agents, 55$ for dedicated Email IP, Enterprise plan available on request

  • Everything in Basic and Pro
  • 20 seats
  • 50 000 contacts
  • Chatbot
  • Knowledge base
  • Live Translate
  • Pro-rated fees are charged when trial ends

14 天免費試用

所有費用均以 USD 計價。 定期費用和依使用量計費方案,均以 30 天為週期收費。 查看所有定價選項

評價 (28)

整體評分
3.5
各級評分數量
  • 75% 的評分為 5 顆星
  • 0% 的評分為 4 顆星
  • 4% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 21% 的評分為 1 顆星
2024年9月23日

Je recommande Crisp à 200%, simple à installer et à prendre en main, assistance présente et au top, interconnexion avec l'ensemble de nos outils, et surtout n'importe qu'elle membre de votre équipe peut ensuite répondre aux demandes prospect/clients.

CODAGE Paris
法國
使用應用程式 接近2年
2024年9月11日

Errors have been reported during the registration process, and after two days, the registration was finally successful, and then errors began to be reported during the process of binding the website domain name. At present, the domain name cannot be successfully bound, which is a bad experience.

SERENEWIG
中國
使用應用程式 大約1個月
Crisp 已回覆 2024年9月19日

Hey, very sorry for that but we don't accept any customers from China due to repetitive bad behaviours.

2024年6月4日

I would definitely recommend Crisp. We bought a new ecommerce website and put it on shopify. Crisp was a go-to for our support team because it lets you handle tickets super easily, very user friendly and AI is just the cherry on the cake.

Petit Cube
法國
使用應用程式 7個月
Crisp 已回覆 2024年9月19日

Thank you very much! Glad to hear you're happy using our customer service management solution.

2024年9月16日

We are surprised by the issues we encountered during the application process.

1. Our email has never been registered before, yet when we attempted to sign up, we were informed that registration was prohibited. This has prevented us from experiencing the service.
2. Additionally, the overall experience has been quite frustrating. I tried to use your own online chat software, but unfortunately, I did not receive any response.

We hope these issues can be addressed promptly.

Nimall
香港特別行政區
使用應用程式 10分鐘
Crisp 已回覆 2024年9月19日

Hello Nimall,

Sorry for this bad experience but it seems you're trying to create an account from a country that we don't operate in. Explaining why your account can't be created.

We're sorry you couldn't sign up to Crisp. Could you please email us on support@crisp.chat and see how we could help you?

2024年8月22日

It doesn't allow account creation. Why release the app?

中華翡翠網
香港特別行政區
使用應用程式 4分鐘
Crisp 已回覆 2024年8月23日

Hello, we're sorry you had issues creating your account on Crisp. Could you please contact us from the chatbox on our website at https://crisp.chat and we'll be happy to help you get set up!

Alternatively, you can email us on support@crisp.chat

支援服務

「Crisp」會回答您對於「Crisp ‑ Live Chat & AI Chatbot」的任何問題。

開發者

Crisp

2 Boulevard de Launay, Nantes, 44100, FR

資源

開發者無法直接以繁體中文提供支援。

發布日期

2022年12月16日

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