The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
AppCard has been a great solution for our company. We needed a loyalty program that synced with the POS (and that will eventually sync with online as well), and AppCard delivered. Not only are we able to reward our customers for their purchases, but we are also able to dive into the data to gain new insights using AppCard's reporting tools.