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Apple Business Chat

Apple Business Chat

by Shopify

Let customers contact you directly in Apple’s Messages app

Add app
Free

Overall rating
3.2 of 5 stars
 Based on 14 reviews

  • 5 of 5 stars
    21% of ratings are 5 stars
    (3)
  • 4 of 5 stars
    21% of ratings are 4 stars
    (3)
  • 3 of 5 stars
    29% of ratings are 3 stars
    (4)
  • 2 of 5 stars
    14% of ratings are 2 stars
    (2)
  • 1 of 5 stars
    14% of ratings are 1 stars
    (2)

All reviews

2 reviews

La Gent

Rating
1 of 5 stars
Posted
October 12, 2019

I can’t delete e this app. Support has been no help. It’s so annoying as I can’t remove the button from my site

Developer reply

October 14, 2019

Hello La Gent -
Apple Business Chat is a sales channel, and is managed a bit differently than other apps. When you are logged into your Shopify admin, you will see SALES CHANNELS in the left-side navigation. Click on the "+" sign next to SALES CHANNELS. At the bottom left of the window that opens, click on the link that reads "Manage sales channels". From there you can delete any sales channel that you have installed.

Hope that helps.

Barohara Jewelry

Rating
1 of 5 stars
Last edited
June 30, 2019

Not so good.

It's not possible to set up a business profile image.
Customers can't set their display name. (Appears as "Customer ABC1")
You have to install Shopify's "Ping" app instead of iOS Messages - once you install Ping, it requires connecting to Facebook and starts marketing selling ads on Facebook.

Developer reply

July 3, 2019

Hi Barohara Jewelry,

Thank you for your feedback. We're sorry to hear your experience with Apple Business Chat hasn't been as expected yet.

As this is regarding your private Shopify account we'll reach out to you directly to discuss your experience and help clarify anything that we can!

Look forward to speaking soon.