Overall rating Based on 10 reviews
Not so good.
It's not possible to set up a business profile image.
Customers can't set their display name. (Appears as "Customer ABC1")
You have to install Shopify's "Ping" app instead of iOS Messages - once you install Ping, it requires connecting to Facebook and starts marketing selling ads on Facebook.
Hi Barohara Jewelry,
Thank you for your feedback. We're sorry to hear your experience with Apple Business Chat hasn't been as expected yet.
As this is regarding your private Shopify account we'll reach out to you directly to discuss your experience and help clarify anything that we can!
Look forward to speaking soon.