All reviews
TOY TOKYO
Easiest app to set up compared to any other shopify app. You won't regret installing as Shopify Ping can be a little lacking without iMessage support.
Developer reply
Hello TOY TOKYO, Thank you for the review!
It's great to hear that you find Apple Business Chat easy to set up and use. I agree, installing Shopify Ping is a great way to receive and respond to customer messages quickly or on the go!
If you ever need any help with Shopify Ping or Apple Business Chat or Shopify Chat, get in touch with our fabulous customer service team at ping@shopify.com
All the best to your future success!
Best regards,
Ruby C.
Senior Support Specialist - Ping
Makorlah
Really like the interface and how easy it is to use, i also think it is a very efficient and a usefully tool
Developer reply
Hi Makorlah, thank you for the fantastic review!
I'm so glad to hear that you find the app easy to use. I hope using the app leads to more customer conversations and conversions. If you ever need any help with Shopify Ping or Apple Business Chat or Shopify Chat, get in touch with our fabulous customer service team at ping@shopify.com.
All the best to your future success!
Best regards,
Ruby C.
Senior Support Specialist - Ping
Katalina's Boutique
Super easy to download and use and excited to be able to have this so my customers have immediate access to get answers:)
Developer reply
Hello Katalina's Boutique, thank you for the fabulous 5-star review!
I'm so glad to hear that you find the app easy to set up and use. This is a great tool for customer support and for converting conversations into sales! Here is a great article on how to get the most out of live chat: https://www.shopify.ca/blog/shopify-chat
If you ever need any help, have questions or feedback, feel free to reach out to our team via the support link in the app, or directly at ping@shopify.com.
Kind regards,
Ruby C.
Senior Support Specialist - Ping
The Lash Tea
I used this app to help me better connect with my customers and I think this is very helpful and should be used on all websites.
Developer reply
Hello The Lash Tea, thank you for the fabulous 5 star review!
I can't agree more! We think all websites should have Apple Business Chat too. I'm so glad to hear that ABC is helping you connect with your customers. I hope the conversations lead to conversions!
All the best in your future success!
Kind regards,
Ruby C.
Senior Support Specialist - Ping
Brand Fashion Retail
I used this apps to stay in contact with custom and communication with other merchants to see act of app.
Developer reply
Hello Brand Fashion Retail, thank you for the 5 star review!
Glad to see you are using the Apple Business Chat app to communicate with your customers. As you continue to use the app, if you ever need any help, have questions or feedback, feel free to reach out to our team via the support link in the app, or directly at ping@shopify.com.
Kind regards,
Ruby C.
Senior Support Specialist - Ping
Only When I'm High
Everything was very informative. Great white spacing, nice colour pallets chosen, fast download speeds which integrate well with the store.
Developer reply
Hello Only When I'm High, thank you so much for the fabulous review!
I'm glad to hear that you are enjoying the look of the app and easy integration.
If you ever need any help with Shopify Ping or Apple Business Chat, get in touch with our awesome customer service team at ping@shopify.com
All the best to your future success!
Kind regards,
Ruby C.
Senior Support Specialist - Ping
Imlee Jaipur
Really easy to integrate and use on the mobile now. Hope i will get more customers from my website now
Developer reply
Hello Imlee Jaipur, thank you for your review and feedback. Very happy to hear you found this app and channel easy to integrate and use on your mobile device.
Hoping you have great success! If you ever need assistance, please contact us directly at ping@shopify.com or via the support link inside the app on your phone.
Warm regards,
Veronica N.
Senior Support Specialist - Ping / Kit
YECwork
good ! This app always recommend me what I should to do. But I don't like to write a long review and I must review at least 10 characters ?
Developer reply
Hello YECwork, thank you for your review and feedback. No worries if you don't have 100 characters to talk about, we really appreciate you taking this time to write something.
If you ever need assistance, please contact our team directly at ping@shopify.com or via the support link within the app.
Warm regards,
Veronica N.
Senior Support Specialist - Ping / Kit
Pet Foods Delivery
Realy good for customer experience. You need to download and you how satisfied. Apple makes and others copy it.
Developer reply
Hello Pet Foods Delivery,
Thank you for your 5 star review and feedback! I'm very happy this is creating a good customer experience for you and your brand, and hoping this leads to more sales as well!
If you ever need any help, have questions or even more feedback, feel free to reach out to our team via the support link in the app, or directly at ping@shopify.com.
Warm regards,
Veronica N.
Senior Support Specialist - Ping / Kit
The Wee Smoke Shop
It helps me to be in constant touch with my would be customers & that helps them to convert into actual customers. When ever anyone is on our site and has some questions, they chat with Kit, initially not knowing I am the one who is replying, but its amazing to answer queries.
Developer reply
Hello The Wee Smoke Shop, thank you for your review and feedback!
It's definitely a wonderful feeling to be able to chat with your customers in real time, and data shows this leads to more sales, so I hope this is now happening for you!
If you ever need any assistance, please contact our team directly at ping@shopify.com or via the support link inside the app.
Warm regards,
Veronica N.
Senior Support Specialist - Ping / Kit